Cúram by Merative empowers governments around the world to deliver smarter, faster social services. For more than 25 years, Cúram has helped national, regional, and local governments modernize social programs, equip caseworkers with powerful tools, and connect individuals and families to the support they need.

Trusted across 12 countries and jurisdictions, available in 14 languages, and supporting more than 970 government programs, the Cúram platform helps protect and serve 187 million people annually—from large-scale national modernization initiatives to mission-critical child welfare and social care systems. This isn’t just software—it’s the digital safety net that helps communities thrive.

As a Business Consultant on the Curam team, you will have responsibility for the delivery of project implementations utilizing your current skills while growing your expertise in Curam and Social programs.

How you will contribute:

• Research, analysis, definition and documentation of customer requirements. Analyzing the business requirements of our customers and writing the functional documentation and user stories required by the technical consultants who develop our software. ​

• Act as the point of contact for business-related questions and issues that arise and require clarification, working closely with technical consultants. ​

• Act as a focal point for the design and development team when discussing design options and the various merits of different approaches. ​​

• Become a Cúram product functional expert, giving demonstrations of the software capabilities, performing fit/ gap analysis and advising on the best approach to implementing solutions using the product. ​

• Scope Proofs of Concepts (POCs), if necessary, with technical support. ​

• Lead agile sessions when required. ​

• Prioritize and document solution requirements including Use case and/or process flows, User Stories, Data definitions and/or logical data models, Screen design and story boarding, QA and test case development

What you will bring:

• At least 5 years of experience as a Business Analyst in a large IT consulting firm or a public sector agency, with a focus on delivering technology-driven projects.​

• Curam services delivery and/ or Curam product experience, ideally with understanding of Universal Access, Evidence, Rules and Outcome Management.

• Proven expertise in business process analysis, including user stories, process flows, gap analysis and documentation.

• Expertise in identifying and evaluating delivery methods and advising teams on best practices based on measurable outcomes.​

• Experience supporting teams by helping visualize outcomes, prioritize tasks, and delivering solutions aligned with the Minimum Viable Product (MVP), sprint, and project scope.​

• Capability to confidently facilitate cross-functional meetings involving clients, system integrators, and technical teams.​

What we would love to see:

• Social Service management experience in public sector/government and functionality of Human Services programs such as Child support, SNAP, TANF, juvenile justice, eligibility, etc

• Experience implementing and customizing Commercial-off-the-shelf (COTS) functionality to meet requirements. ​

#Curam #Child Support #Eligibility #Curam #SNAP #TANF

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$104,009.60 - $182,680.80 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture

• Flexible vacation to help you rest, recharge, and connect with loved ones

• Paid leave benefits

• Health, dental, and vision insurance

• 401k retirement savings plan

• Infertility benefits

• Tuition reimbursement, life insurance, EAP – and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.