Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.
The Senior Specialist, Product Safety Risk Management is responsible for supporting the safety of regulated and non-regulated medical imaging software devices through ownership and application of ISO 14971-compliant risk management processes. This role provides subject matter expertise in product safety risk management across the full product lifecycle, from concept and design through post-market surveillance. The Sr Specialist Product Safety Risk Management works closely with cross-functional stakeholders, including engineering, clinical, cybersecurity, human factors, and regulatory affairs, to proactively identify, evaluate, control, and monitor safety-related risks and continuously improve safety practices.

Essential Job Duties

• Owns and maintains the safety risk management process in conformance with applicable regulations, standards, and guidance, including ISO14971, ensuring consistent implementation across the product lifecycle.

• Ensures effective execution of safety risk management activities throughout the product lifecycle, including hazard identification, risk analysis, risk evaluation, risk control, and residual risk assessment, in accordance with defined processes.

• Collaborates with cross-functional development teams to integrate safety risk management into design controls, architecture decisions, and development processes.

• Provides expert guidance on the interpretation and application of safety-related regulations, standards, and internal Quality Management System (QMS) procedures.

• Develops, maintains, and approves risk management files and associated documentation (e.g., hazard analyses, FMEAs, fault tree analyses, benefit-risk analyses).

• Partners with clinical, human factors/usability, and cybersecurity teams to ensure comprehensive identification and control of safety risks, including use-related and security-related hazards.

• Evaluates the effectiveness of risk control measures and ensures traceability and linkage to verification, validation, and usability evidence.

• Supports post-market safety activities, including Health Hazard Evaluations (HHEs), complaint investigations, field safety corrective actions, and post-market surveillance trending.

• Identifies emerging safety risks and proactively drives corrective and preventive actions (CAPA) in collaboration with cross-functional teams.

• Develops and tracks safety and risk-related quality metrics to support management review and contributes to continuous improvement.

• Contributes safety risk management content to regulatory submissions and change assessments, ensuring alignment with applicable regulatory expectations.

• Applies systematic problem-solving methodologies to assess safety issues, prioritize actions, and clearly communicate risk-based decisions.

• Promotes a culture of patient safety, risk awareness, collaboration and continuous improvement across the organization.

• Participates in and supports internal and external audits and inspections as a safety risk management subject matter expert, providing objective evidence and regulatory justification as required.

Basic Qualifications

• Minimum of 5 years of experience in safety risk management within healthcare technology, medical devices, or other regulated industries, preferably involving Software as a Medical Device (SaMD).

• Demonstrated practical experience applying ISO14971 to software-based medical devices across pre-market and post-market phases, including post‑market feedback and risk management file updates.

• Strong understanding of design controls and their integration with safety risk management activities.

• Excellent analytical, problem-solving, and risk-based decision-making skills.

• Proven ability to collaborate effectively across multidisciplinary teams and influence without authority.

• Strong organizational and project management skills, with the ability to manage multiple priorities while maintaining attention to detail.

• Excellent written and verbal communication skills, including the ability to clearly document and justify risk-related decisions.

• Ability to work independently with minimal supervision in a collaborative team environment.

Technical Skills

• In-depth knowledge of ISO 14971 and its application to medical device software.

• Working knowledge of related standards, including ISO 13485, IEC 62304, and IEC 62366-1.

• Knowledge of applicable regulatory frameworks, including:

• 21 CFR Part 820 Quality System Regulation

• Canada Medical Devices Regulations (SOR/98-282)

• EU Medical Device Regulation (EU) 2017/745

• Familiarity with software development lifecycles, including agile methods, and technology applications such as Jira, Xray Test Management, and Microsoft 365.

Education Requirements

• Bachelor’s degree in engineering, computer science, life sciences, or another technical or scientific discipline, or equivalent relevant experience.

• Advanced training or certification in medical device safety risk management preferred.

• Experience with agile development environments and cloud-based solutions preferred.

Work Environment

The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office environment, hybrid, or remote work-from-home depending on location.

• Travel: ~10%

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$121,128.00 - $181,692.00 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture

• Flexible vacation to help you rest, recharge, and connect with loved ones

• Paid leave benefits

• Health, dental, and vision insurance

• 401k retirement savings plan

• Infertility benefits

• Tuition reimbursement, life insurance, EAP – and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.