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B2B Sales Operations Manager

Muse Group

Muse Group

Sales & Business Development, Operations
United States · Europe · Remote
Posted on Oct 1, 2025
B2B Sales Operations Manager
Sales
Europe or US, Remote
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Vacancy Description:

Muse Group empowers music makers. We create the world’s most popular apps for playing, recording and composing music. Through our innovative learning tools, expansive music catalogs and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.

Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul and Boston to Berlin. We’re an ambitious company with the drive and culture of a startup, with many more exciting Muse Group developments to come.

We are looking for a B2B Sales Operations Manager to provide strategic and operational support for the B2B sales function. This is primarily an individual contributor role, focused on enhancing sales performance, productivity, and scalability through data-driven insights, process optimization, and effective use of tools. The role requires a self-driven professional who can work independently rather than leading a team.

You won't hear water cooler chat about the weather here at Muse, here we are rating our favorite Prince albums and discussing Japanese punk.
Key Responsibilities:

- Drive the B2B Sales Operations function from the ground up as an individual contributor
- Design and implement scalable sales processes: HubSpot management, lead scoring, SLAs, pipeline management
- Create reporting and analytics systems: sales funnel metrics, team productivity, revenue forecasting
- Implement and manage sales tech stack: CRM, BI dashboards, sales enablement tools
- Own sales planning processes, including quota setting, OTE modeling, commission plans, and KPIs
- Partner closely with B2B Sales, Marketing, Product, and Finance to support GTM strategy
- Optimize sales cycle efficiency: reduce time to close, improve win rates, increase average deal size
- Build and lead a high-performing SalesOps team as the function grows

Required Experience:

- 5+ years in Sales Operations or Revenue Operations in a B2B environment (preferably manufacturing and distribution)
- Deep understanding of B2B sales processes, funnel metrics, unit economics, and customer lifecycle
- Hands-on experience with HubSpot and BI tools (Metabase, Power BI)
- SQL query language and Microsoft Power Query a plus
- Strong analytical skills, experience building dashboards and forecasting models
- Strategic mindset with operational execution skills
- Proven experience with sales planning, quota setting, OTE calculations, and compensation design
- Business-oriented thinking: focused on growth impact, not just process management
- Bonus: experience building SalesOps from scratch or scaling it in a fast-growth environment; international experience is a plus

we offer
FREEDOM
FOR ALL
Work remotely or at a co-working place of your choice in your favorite band t-shirt.
CREATIVITY
EVERY DAY
Make inspiring products for musicians, artists and creators – no day is the same.
IMPACTFUL
WORK
Influence the future of the music industry and change the lives of millions worldwide.
Work
set up
Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).
Growth and
development
Receive specialized training, language lessons, conferences and learning materials.
Team
well-being
Access to therapy whenever you need it, and assistance in difficult life circumstances.
The way
we work
We believe everyone in the Muse Group team is a leader. That's why our core philosophy is based on our leadership principles.
Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.
We consciously embrace imperfection in work for the sake of speed. Perfectionism slows progress, so it’s essential to move quickly and try new things.
Radical responsibility means taking personal accountability for every aspect of personal and team work, including problems and their solutions. It shifts focus from "we" to "I," where I take full responsibility for the result without blaming external circumstances or other people.
Leaders focus on daily outcomes. Each day is a small life. Speed and accuracy in planning are the foundation of trust.
Follow the principles of persistence and strive for the best results.
Ask for help when needed and offer it to others.
Embrace Venus
Be specific. Trust. Take action.
Deep dive
Know where the line is
Follow the principles of interaction
Focus on the essentials
Respect Others. Don't be an asshole
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Want to join Muse Group and don't see a suitable vacancy?
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