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Director, School Management (Design)



kigali, rwanda
Posted on Tuesday, January 30, 2024

Director, School Design

Reports to: VP of Schools Management

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programs, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming.

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems.

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us.

Schools Group

Schools is the heart of our work. The team is mandated to inspire teachers to teach with passion, pupils to learn with purpose, parents to believe in a better future for their children, and communities to become the change they want to see in the world. To achieve this vision, the team ensures schools are smoothly run - the school team is motivated and inspired, delivering life changing lessons, creating an experience that makes parents stay with us, and also cultivating interest and excitement in our work in communities where we serve. Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, Creative and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence. The performance of the entire organization is led by the Schools Group, which is responsible for day-to-day management of each school. Schools works to strengthen school enrollment and student retention, ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children and earns the trust of the parents. We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through both the financial sustainability of the school and the learning outcomes of the children in the classroom. We are performance driven.

About the Role

As Director of School Management, you will set the global vision, strategy, goals for school management; create the processes and tools necessary to enact those goals; and collaborate with the Regional Schools Director to execute this design at scale.

Your goal will be to make every school under our management more consistently effective, primarily through introducing robust structure and process. Your overarching goal is to raise the performance of all schools across all Bridge territories, as measured by student performance, and parent, student, and government satisfaction. You will be responsible for designing and launching systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe. This includes the design of a school leader’s own day, schedule and priorities, and structuring the support and monitoring they receive through the entire Schools vertical (Supervisors, Regional Managers; Schools Directors).

You will also set the vision for how core values and practices are reinforced visually and procedurally in all of our schools. Your other goal will be to create a school culture that is vibrant, professional, safe, and focused on learning, leading to large achievement gains and parent, government satisfaction.

The Director of School Management reports to the Vice President, Schools.

What You Will Do

  • Design, pilot, iterate and launch systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe. This includes:
    • Structure for the School Leader
      • The daily schedule and workflow of the school leader
      • Rubrics or tools to help a school leader to track his/her progress, and problem solve common issues that occur in his/her school
    • Structure for a Schools Supervisor
      • The daily schedule and workflow of a school leader’s Supervisor
      • Rubrics or tools to help a Supervisor to track his/her schools’ performance
      • Communication and coaching that happens between the school leader’s Supervisor and the school leader
      • School Visit plan for a Supervisor
      • School Visit reporting tools for a Supervisor
    • Structure for a Regional Manager
      • The daily schedule and workflow of a Regional Manager
      • Rubrics or tools to help a Regional Manager track his/her schools’ performance
      • Communication and coaching that happens between a Supervisor and Regional Manager
      • Tools that help a Regional Manager set a strong school visit plan and areas of focus for their Supervisors
      • Reporting tools for a Regional Manager
    • Structure for a Schools Director
          • The daily schedule and workflow of a Schools Director
          • Communication and coaching that happens between Supervisors/Regional Manager and the Schools Director
          • Tools that help a Schools Director set priorities and areas of focus for the Schools vertical
          • Reporting tools for a Schools Director
        • A school calendar in each territory, that helps set school leaders up for success on implementing annual school events, logistics involved in sitting for government-proctored national exams, regulatory processes, or any other efforts that support the school’s overall academic success, strength and sustainability
  • Formulate a way in which we can monitor the status of school management, school culture on an on-going basis
  • Other duties as assigned

What You Should Have

  • Experience in a leadership position at a school with a track record for strong school management, culture and learning outcomes.
  • Demonstrated ability to create clarity and an eye for good design. (Whether in the form of emails, observation forms or posters - you don’t need clarity handed to you. You create it. You don’t need optimal designs handed to you - you can look at something messy and clean it up.)
  • Demonstrated depth of knowledge about and engaged experiences with the components of school management.
    • Attendance
    • Operations
    • Instruction
    • Learning Outcomes
    • Enrolment Outcomes
  • Record of success in leading adults; prior experience with direct management and ensuring key performance indicators are achieved and deliverables are submitted on time.
  • Strong belief that individuals thrive and succeed under structure; that we’re not taking away autonomy but setting individuals up to succeed
  • Strong organizational skills and follow-through
  • Demonstrated resourcefulness in problem-solving
  • Excellent organization and planning skills, with strong attention to detail
  • Ability to take feedback positively and turn it into quick improvement
  • Ability to work independently, collaboratively, and/or under the direction of senior management, as needed
  • Flexible and able to multi-task coupled with the ability to set priorities and follow through with results
  • A combination of confidence and humility
  • Bachelor’s degree or Master’s degree

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
  • A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
  • A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A data-driven decision-maker – When making decisions, you don’t rely your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.