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National Retail Account Manager (Remote US/Canada)



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Sales & Business Development
Remote · United States
Posted on Friday, December 1, 2023

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We’re made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let’s get building.

Job Title: Account Manager

Location: Remote USA

Workplace Type: Remote


An exciting new role within the NZXT sales organization for someone to champion our Retail accounts in the US and Canada, with the objective to maximize NZXT revenue, market share and sales across all product categories… we’re looking for someone that is passionate about making a difference.

We are seeking an experienced, strategic and resourceful account lead for our Retail business; a sales leader with proven success at a reputable brand.


  • Develop and manage channel partner sales forecast and replenishment POs (in collaboration with NZXT Demand Planning)
  • Develop and maintain relationships across Customers’ key decision makers and stakeholders in support of present and future growth strategy
  • Track promotional results and report findings
  • Product setup and optimizing on-line merchandising
  • Competitive Positioning/Strategy - understand NZXT and competitors’ standing at each channel partner within each Product Category to plan and develop strategies and counter strategies that will keep NZXT competitive
  • Understand, recommend, develop strategies to effectively negotiate customer contractual reviews
  • Work together with NZXT cross functional departments - Product Development, Operations, Demand Planning, Data Analytics, Creative, and Finance to align and partner on growing, driving and managing each channel partner’s business
  • Understand the overall NZXT strategic direction and portfolio, assist/advise Product team in defining product improvements based on competitive and category trends
  • Regularly presenting to US Sales Team and global teams on business results - sales success, challenges, new strategies, etc


  • 5+ years’ experience executing growth strategies for a reputable brand selling to partners such as Best Buy, Micro Center, Wal-Mart
  • Experienced at analyzing and recommending assortment changes for retailers’ in-store planograms, as well as winning ecom placements
  • Understanding of customer logistical support that is both locally supplied and via direct import
  • Understanding of content and paid search marketing
  • Ability to take ownership of the overall business plan and results
  • Excellent communication skills, teamwork attitude, ability to work flexible hours and meet deadlines
  • Ready and willing to travel as required
  • Analytical: Margin analysis, sales forecasting, inventory planning (Excel)
  • Presentation: Internal sales updates, customer facing presentations (PPT)
  • Language proficiency: English (fluent)
  • Experience with consumer electronics or PC components is ideal
  • Be willing to work in a home office


At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:

GIVE A SHIT - We’re obsessed with doing right by our community internally and externally.
  • We care a lot
  • We speak up
  • We do what we say
LEARN AND GROW - We see our challenges as opportunities. Progress over perfection.
  • We are curious and aren’t afraid to try
  • We take accountability
  • We apply what we learn
WIN TOGETHER - We elevate each other with unique perspectives and mutual respect.
  • We are in this together—win or lose
  • We lift each other up
  • We value every voice
KEEP IT SIMPLE - We remove complications to focus on what’s needed.
  • We make it efficient
  • We reduce friction
  • We keep things user-friendly

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

This job is no longer accepting applications

See open jobs at NZXT.