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Deal Operations Analyst



This job is no longer accepting applications

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IT, Operations
Posted on Monday, January 22, 2024

Job Description

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Paysafe is looking for a versatile, energetic, and motivated candidate to be part of our Global Sales Enablement team as a Deal Operations Analyst who will help improve and refine our sales processes and onboarding journey. The Deal Operations Team is creating optimised sales cycles through a high-quality white-glove service for enterprise deals, and a simple and scalable path for small/medium businesses. The position will report to the Director of Deal Operations and work across all sales divisions and product lines globally (Europe, North America and LATAM).

Our preference is for the job holder to be based in London so that they can follow our preferred hybrid working model of working remotely while also being able to work an average of three days per week from our office in central London.

Your Responsibilities

  • Work with sales and other internal teams to unblock deals stuck in the sales pipeline and analyse and document areas of improvement and support change management.
  • Reviewing and supporting any exceptions to our processes or escalations to get enterprise deals live faster.
  • Identifying inefficiencies in current processes and create proposals to recommend enhancements.
  • Capture key areas of improvement and feedback from the Sales and Account Management teams and build recommendations.
  • Implementing new controls within Salesforce to ensure our Sales processes are followed.
  • Monitoring and evaluating sales performance.
  • Collaborate with Product and the Salesforce Team on new enhancements and features.
  • Support rollout of KPI and Sales Dashboards.
  • Reviewing existing sales processes to identify enhancement opportunities.
  • Document new and update existing deal journey processes. Manage these process enhancements through to launch.
  • Coordinating projects and stakeholders related to key Deal Journey initiatives.
  • Ad hoc support of global strategic projects related to enhancements to the Deal Journey

Your Profile:

  • Degree in business administration, finance, or marketing is preferred
  • 2+ years of relevant experience in sales operations, process analysis, enterprise Sales, or similar
  • Experience in data analysis
  • Experience in analysing, documenting and managing process change
  • Proficiency in Salesforce (or similar CRM) and Microsoft Office
  • Experience with high-touch, enterprise sales cycles is desirable
  • Good knowledge of sales effectiveness (skills/knowledge training requirements)
  • Experience in supporting large projects and coordinating multiple stakeholders
  • Capable of supporting a key project by tracking key actions and ensuring stakeholders meet deadlines
  • Strong communication and presentation skills
  • Ability to work independently and with cross-functional teams
  • Ability to flourish in a dynamic, fast paced environment
  • Strategic planning, thinking and a passion for the profession of sales

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

This job is no longer accepting applications

See open jobs at Paysafe.