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Product Manager, Consumer Risk



Posted on Tuesday, February 20, 2024

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Further information is available at www.paysafe.com.

What to expect:

  • Act as the product lead for the internal risk management portfolio (focus will be on but not limited to internal risk tools, risk engine, case management and work flow systems, and enterprise level risk solutions).
  • Define the current and future roadmap of solutions to be developed for the Risk group and actively be involved in conducting appropriate analysis of business needs, gathering operational requirements, and setting development priorities.
  • Keep abreast of new developments related to risk solutions to successfully identify new product development and/or enhancement opportunities that are aligned with organizational objectives.
  • Develop clear and compelling business cases for new products and features, and obtain senior management buy-in for proposed plans and budgets.
  • Define product vision, development strategy and key requirements of new products, and communicate specific needs to internal stakeholders involved in the development process.
  • Source 3rd party solutions and/or tools that can be leveraged for the Company’s consumer risk solutions.
  • Lead each phase of the entire product management life cycle and manage priorities for the internal development team. Work with key internal stakeholders throughout development process.
  • Work closely with cross-functional teams to ensure the successful development, marketing and integration of the risk solutions, tools and products.
  • Develop and implement business metrics and indicators to measure and report on the financial performance of the Company’s products and solutions.
  • Communicate proactively with senior management on the products, their performance and any major issues or changes in the market or competition.
  • Analyze and explore potential partnerships for Company products.
  • Interface with other product leads throughout the business to ensure alignment of processes and best practices.

To be successful you need to have:

  • Ability to communicate effectively in English (both written and spoken).
  • Exemptually Communication Skills including ability to negotiate, influence, build consensus, clearly articulate to technical and non-technical audiences, communicate difficult messages in a professional and productive manner, excellent presentation, and facilitation competency.
  • Problem-solving skills - evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans. Understanding of Data Analytics and reasons for the same. Detail orientated, high availability and metrics insight design principals. Ability to solve very complex related issues that may span technical, legal, compliance and regulatory obligations across various lines of business and shared service areas of the company.
  • 5 years’ experience in Product Management.
  • University degree in Product/Project Management, Software Engineering, Economics.
  • Skilled at working within a diverse company across multi time zones.
  • Understanding of payment flows credit card, alternate payments, bank transfers.
  • Understanding of different types of Merchants and Consumer Risk & Compliance.
  • Prior experience in banking and/or fintech industry will be considered as an advantage.

We offer in return:

  • The opportunity to write the history of a leading and growing multinational company.
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments.
  • Multiple career progression opportunities in a dynamic in-house business.
  • Environment where product expertise, professional and personal commitment are rewarded.
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs).
  • Fun and collaborative working atmosphere.
  • Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model.

With offices in USA, EU, and the UK, Paysafe offers individuals an opportunity to join a fast-moving global company with energy, passion and drive, committed to developing world-class online financial solutions.

We take pride in our employees and offer excellent remuneration and benefits, as well as a positive, rewarding and fun work environment.

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: bit.ly/paysafe_interviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.