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Senior Relationship Manager, Payment Partnerships



Customer Service, Sales & Business Development
Posted on Friday, May 31, 2024

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

As a member of Paysafe’s Payment Network Team, you will be responsible for managing and developing a segment of our payment partner portfolio. You will be a key stakeholder in delivering the Payment Network roadmap, leading new and existing relationships and helping to develop the payment network strategy. You will be our payment partners main contact responsible for all aspects of the relationship. The role requires you to negotiate complex agreements with both new and existing partners. A background in payment partner relationships with a focus on Alternative Payment Methods, plus your ability to navigate complex payment models is key to success in this role.

What Paysafe stands for:

  • Being open and honest.
  • Keeping focused.
  • Operating with Courage.
  • Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:

Our preferred arrangement is for the job holder to follow a hybrid model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

  • [Manage and maintain a segment of Paysafe’s Payment Partner portfolio who are located across EU, Africa, LATAM and Asia.
  • · Negotiate complex agreements and commercials with both existing and new partners ensuring they are designed to support our business models and services.
  • · Be the Payment Partners main contact, responsible for all initiatives or projects raised by the partner or Paysafe.
  • · In-depth understanding of partner pricing and settlement to enable regular reviews with our groups finance function.
  • · Create and drive the Payment Network roadmap for new and existing partners within your allocated area and partner portfolio.
  • · Build business cases and lead projects to integrate new partners and develop existing partners features and functionality.

  • · Manage payment partner KPI’s and provide periodic reports on partner performance.

What we’re looking for:

A minimum of 3 years in a role managing payment partners within the Payments or Banking Industry

Can demonstrate how you managed and lead commercial discussions with a payment provider as a customer.

Experience reviewing transaction data and monitoring payment method performance.

Experience or an understanding of the digital wallet industry is preferable.

Ability to manage multiple priorities and meet tight deadlines set both internally and externally.

Highly skilled at presenting ideas and obtaining support both internally and externally.

A snippet of what you’ll get in return:

  • Make your day work for you with our flexible working hours.
  • Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
  • You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
  • Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
  • Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
  • Start your day with a free breakfast, fresh fruit and snacks.
  • Take a breather in our dedicated wellbeing room.
  • Spend time with those important to you with our enhanced paid family policies.
  • Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
  • Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
  • Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
  • Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
  • Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

  1. Phone screen with Recruitment.
  2. Video interview with the Hiring Manager.
  3. In-person interview
  4. Final HR interview with Recruitment.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.