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VP, Internal Communications & Corporate Responsibility - FTC



Marketing & Communications
Posted on Saturday, June 1, 2024

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.


Reporting to the Chief Legal & People Office, the VP Internal Communications & Corporate Responsibility is accountable for the global Internal Communications and Corporate Responsibility activities across Paysafe. This role requires close working with senior stakeholders - notably the CEO and Executive Team.

What Paysafe stands for:

  • Being open and honest.
  • Keeping focused.
  • Operating with Courage.
  • Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:

Our preferred arrangement is for the job holder to follow a hybrid model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

As part of the HR leadership team, the role demands both strong strategic approach and a focus on day-to-day delivery. A vital part of the role is to ensure that our messaging across Paysafe forms a coherent story for our brand and business.

The successful candidate will manage five direct reports and take a leading role in an exciting business that is at the forefront of Payments innovation with a remit to influence and inform in an entrepreneurial, open, focused and pioneering corporate culture.

A London-based role, Paysafe has a hybrid working policy allowing a positive work/life balance for team members.

  • Define the over-arching messaging framework for Paysafe
  • Develop and implement internal communications strategies to support and promote corporate business priorities
  • Develop and implement corporate responsibility strategies to support and promote doing business the right way under the DE&I, Community, Wellbeing and Environmental pillars
  • Proactively advise and liaise with senior management on key internal communication matters
  • Establish strong partnerships with the Exec team and HR counterparts across Paysafe
  • Through the team, manage company-wide communications in line with team and company objectives
  • Deliver employee events including a Leadership Summit in Orlando, US, Paysafe Day and Giving Week
  • Define processes that deliver timely and effective internal communications and corporate responsibility programmes within a tight cost control
  • Team management and KPI setting
  • Effective co-ordination between other departments and Business Units
  • Manage the budget and communications plan across all internal channels
  • Manage the corporate responsibility budget for Paysafe’s charitable giving

What we’re looking for:

  • First-class communications, business writing and interpersonal skills
  • Proven global corporate communications experience, managing complex and busy employee communications programmes
  • Experience of planning, developing and executing effective communications strategies and programmes that address business objectives
  • Demonstrable experience of working effectively as a leader with influence within and across teams at all levels
  • Ability to distil complex information into clear messages
  • Experience in issues management
  • Highly-developed influencer skills with a strong networking ability – a can-do and results-focused attitude
  • Highly enthusiastic, intuitive, tenacious, disciplined, focused and motivated
  • Rigorous attention to detail and a strong focus on accuracy – able to lead the approach on metrics and measurement of communications
  • Experience of managing teams
  • Ability to thrive in an exceptionally fast-paced environment with a flexible approach to working hours, including some weekend and evening work
  • While direct sector experience is not a pre-requisite, the successful candidate is likely to have experience in working for a regulated, publicly-listed or in a related organisation
  • 10+ years’ experience in Communications
  • Ability to present to and influence senior management including non-native English speakers

A snippet of what you’ll get in return:

  • Make your day work for you with our flexible working hours.
  • Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
  • You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
  • Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
  • Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
  • Start your day with a free breakfast, fresh fruit and snacks.
  • Take a breather in our dedicated wellbeing room.
  • Spend time with those important to you with our enhanced paid family policies.
  • Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
  • Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
  • Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
  • Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
  • Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

  1. Phone screen with Recruitment.
  2. Video interview with the Hiring Manager.
  3. In-person interview / Presentation
  4. Final HR interview with Recruitment.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.