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Operations Data Analyst



IT, Operations, Data Science
Posted on Friday, June 7, 2024

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Further information is available at www.paysafe.com.

About the Role:

The Operations Data Analyst is a key role in bridging the gap between data and operational decision-making within the organization. This role requires strong analytical skills and proficiency in data analytical tools, ability to generate valuable insights from operational data and translate those insights into actionable recommendations to stakeholders at all level of the organization, drive improvements in efficiency and performance.


Data Governance:

  • Understand operational data, data collection processes and dependencies with other departments, identify opportunities for improvement and ensure accurate data collection.
  • Develop and implement data governance standarts for data acquiring, cleaning, and transforming operational data from various sources.
  • Ensure data quality and integrity through governance practices.

Data Analysis and Reporting:

  • Conduct in-depth analysis of operational data and using visualization tools to present it, identify trends, patterns and generate insights
  • Developing and maintaining reports and dashboards for senior management to support decision-making
  • Supporting other functions with tools to monitor and report their KPIs

Process Improvement and Optimization:

  • Driving process improvements based on data analysis to enhance operational efficiency
  • Partner with stakeholder teams to develop and implement data-driven solutions to optimize processes and workflows.
  • Track and measure the impact of implemented changes to ensure continuous improvement.

Communication and Collaboration:

  • Effectively communicate complex data analysis and findings to both technical and non-technical audiences.
  • Collaborate with cross-functional teams (operations, engineering, leadership) to translate data insights into actionable strategies.
  • Stay up-to-date on industry best practices and emerging trends in data analytics and operations management.


  • Bachelor's degree in Data Science, Business Analytics, Statistics, or a related field.
  • Minimum 5+ years of experience in data analysis, preferably within an operations context.
  • Experience with data visualization tools (e.g., Tableau, Power BI, SalesForce).
  • Proven ability to translate data analysis into actionable insights and recommendations.
  • Excellent communication and collaboration skills.
  • Strong problem-solving and analytical thinking abilities.
  • Knowledge in SQL for data querying and manipulation is a benefit.
  • Knowledge in Splunk for searching, monitoring, and analyzing machine-generated data is a benefit.

Additional benefits:

  • The opportunity to write the history of a leading and growing multinational company
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
  • Fun and collaborative working atmosphere
  • Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here:


Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.