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Risk Analyst



Posted on Wednesday, July 3, 2024

Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

What Paysafe stands for:

  • Being open and honest.
  • Keeping focused.
  • Operating with Courage.
  • Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:

Our preferred arrangement is for the job holder to follow a hybrid model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

Paysafe is currently looking for a Risk Analyst to join the team based in our London office. We are offering a fun and collaborative work environment with the chance to split your time between the office and working from home on a hybrid remote working basis.

As a Risk Analyst, you will be an integral part of our Risk team. You will be naturally curious and passionate about risk prevention: if something seems off, you want to investigate what’s going on and solve root problems. You’re not happy to accept “that’s how things have always been done”. Above all, you have a proven ability to develop and improve processes and demonstrate the impact of these with data.

The impact you will have:

  • Monitor and analyse daily merchant batch settlements queries to detect irregular patterns in transaction activity and initiates appropriate adverse action to mitigate loss.
  • Investigate high risk or suspicious transaction activity with merchants, issuing banks, and cardholders to determine the proper action.
  • Conduct merchant transaction, volume and chargeback activity review and analysis.
  • Communicate with merchants and sales offices regarding exception or suspicious activity and communicate with merchants, issuing banks, cardholders and other acquirers to request additional documentation to support processing activity.
  • Initiate funding holds/releases within authority levels and investigate any potential losses as appropriate.
  • Lead and resolve fraud investigations: fraud risk management, regulatory investigations, monitoring, preventing and mitigating economic and compliance risk from business customers and related investigative work.
  • Analyse performance of risk alert and losses to statistically recommend the appropriate alerts and parameters for the Risk Monitoring System.
  • Be responsible for setting merchant risk parameters according to merchants’ historical volume, activity and credit risk exposure.
  • Identify gaps in processes, opportunities for improvement and assist in the development, training, and implementation.
  • Perform other duties and special projects as required.

What we’re looking for:

  • Bachelor’s Degree or equivalent combination of education and experience.
  • A minimum of 3 years of relevant experience in acquiring risk investigations, specifically in an online payment processing, e-commerce or banking environment.
  • Knowledge of various card brand rules and regulations.
  • Proven ability to analyse, evaluate and mitigate fraud risks.
  • Excellent written and verbal communication skills.
  • Strong analytical, investigative and problem-solving skills with an ability to work in a team setting.
  • Ability to think logically and process information with a high degree of accuracy.
  • Strong organizational, analytical and communication skills as well as great problem solving and time management abilities.
  • Self-motivated, diligent, resourceful, and can learn internal systems quickly.
  • A creative/innovative approach to solving complex problems of both a strategic and technical nature.

A snippet of what you’ll get in return:

  • Make your day work for you with our flexible working hours.
  • Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
  • You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
  • Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
  • Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
  • Start your day with a free breakfast, fresh fruit and snacks.
  • Take a breather in our dedicated wellbeing room.
  • Spend time with those important to you with our enhanced paid family policies.
  • Test our products Skrill, Neteller and Paysafe Card. Upon joining we will award you £50 into each wallet in your local currency.
  • Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
  • Need a new Laptop or phone? We offer support purchasing Apple and LG products via Stormfront technology.
  • Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
  • Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next:

  1. Phone screen with Recruitment.
  2. Video interview with the Hiring Manager.
  3. In-person interview
  4. Final HR interview with Recruitment.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.