Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

As a Product Manager for Merchant Onboarding you will be a key asset to build the product vision and delivery of best-in-class merchant onboarding experiences. We are under a huge transformational and consolidation project where we aim at creating the best onboarding tool in the industry. Yourkey focus would be to help create simple onboarding experiences which will allow our merchants and partners to take advantage of our global card processing, wallets, and other payment product capabilities. You will be working very closely with other product managers for the Developer Center and business portal, and you will be responsible for streamlining and delivering a quick, smooth, and compliant set of tools for boarding merchants to the Paysafe platform and leverage its full capability.

What you will do:

• Own our International Onboarding experiences for Enterprise merchants.
• Focus on automating the end-to-end experience for different products and geographies.
• Work with Direct Merchants, Partners and Resellers to understand Business needs.
• Deeply understand the needs of current and target merchants and partners through quantitative and qualitative customer research
• Develop a deep understanding of merchant pain points to apply for merchant accounts to process card, direct debit, and alternate payment methods
• Work with product leaders and stakeholders to understand the needs of merchants across all Paysafe merchant acquiring channels and geographies
• Be the voice of the merchant in every conversation
• Work with other product managers, technical writers, and integrations teams to create the API reference documentation, client libraries, and integration support documentation
• Manage products at different stages of their life cycle and develop strategic roadmaps for them with a focus on consolidation and improving merchant boarding and integration experience
• Work with Infosec, privacy, risk, legal & compliance teams to make sure that our products are secure and compliant

To be successful you need to have:

• 3+ years of experience in product management, preferable in payments/online space
• A great sense of design, user experience, and usability.
• A track record of building products and services that serve a large customer base
• Prior experience working in a diverse, multicultural and global company is an added advantage and driving transformation via a global roadmap
• The ability to persuade and influence others and have excellent articulation skills
• You are comfortable communicating with business stakeholders, Engineering, Design/UX, and Analytics teams
• Basic technical understanding and skill to speak authoritatively on the technical aspects of payment method integrations.
• Any understanding of merchant onboarding experiences would be considered an advantage
  

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model.

With offices in USA, EU, and the UK, Paysafe offers individuals an opportunity to join a fast-moving global company with energy, passion and drive, committed to developing world-class online financial solutions.

We take pride in our employees and offer excellent remuneration and benefits, as well as a positive, rewarding and fun work environment.

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.
Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you