About Paysafe
Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Paysafe is looking for a Senior Product Manager, Partner and ISV Integrations to accelerate growth in the US SMB Merchant business. This leadership role is in the SMB Product Pillar and is responsible for integrating and launching new solutions into market within the partner and ISV sales channels. This position requires a broad spectrum of expertise in both card present and card not present payment processing in the SMB space as well as a working technical knowledge of system integration, especially back-office platforms used by FinTech companies.

This individual will partner with the sales, pricing, risk, compliance, marketing, legal, privacy and technology teams to drive the partner and ISV integration projects to completion. The ideal candidate for this position will lead and influence other groups within Paysafe while also being the primary point of contact for our partners and ISVs.

Key Responsibilities:

• Manage partner and ISV integrations spanning different types of products in the payments space
• Create and revise product strategy in partnership with the broader Product team
• Create and execute on monthly and quarterly strategic product roadmaps
• Effectively communicate the product strategy to large internal and external audiences
• Own multiple partner and ISV relationships from a strategic perspective
• Define and manage product KPIs for partner and ISV product portfolio
• Understand the partner and ISV product portfolio — value props, strengths, weaknesses — and constantly re-evaluate growth or enhancement opportunities, or recognize when to pivot
• Evaluate new and potential products, product enhancements, product categories, and vertical plays
• Recommend and queue up new opportunities for internal evaluation, prioritization, and commercialization
• Make key decisions when evaluating business opportunities, partnerships, integrations, and market expansion
• Stay updated on industry trends, market conditions, and competitor products to refine the product roadmap and drive innovation.

Requirements/Skills:

• 7+ years of product management experience or equivalent product strategy experience
• 7+ years of all aspects of the payment processing industry, particularly in the SMB merchant space
• Strong experience managing commercial software products as well as payment device hardware products
• Experience collaborating with or managing outside partner relationships
• Ability to “get things done” while work on multi-team projects
• Strong English communication, analytical, and organizational skills, and a self-starter mentality
• Strong presentation skills with experience presenting to both external client and internal executive teams

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments and product management
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work an average of three days a week at our Jacksonville office as part of our hybrid work model, while working from home the other days

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type regarding ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.