About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

What you’ll be doing:

1. Product Backlog Management

• Create, prioritize, and maintain the product backlog together to Business areas
• Write clear, well-defined user stories with acceptance criteria.
• Translate business requirements into understandable tasks for the development team together the Software Architect
• Communicate progress, risks, and blockers to management or key stakeholders.

2. Stakeholder Collaboration

• Meet with business, marketing, sales, or user departments to understand needs.
• Explain the product's technical capabilities to non-technical stakeholders.
• Manage expectations and define what is feasible within the technical scope

3. Technical Support and Alignment

• Understand the system architecture and its limitations.
• Validate technical decisions with architects or tech leads.
• Participate in decisions regarding tools, APIs, integrations, or infrastructure.

4. Participate in Agile Ceremonies

• Attend and contribute to daily standups, refinements, sprint planning, reviews, and retrospectives.
• Ensure the team understands the sprint goals and priorities.

5. Technical Requirements Management

• Prioritize tasks such as refactoring, performance improvements, technical debt, migrations, in collaboration with Software architect
• Balance between user-visible features and the system's technical needs.

6. Validation and Testing

• Collaborate with QA to define testing criteria.
• Validate functional and technical deliverables (e.g., log review, performance, standards compliance).

7. Analytics and Metrics

• Measure product performance using technical and business KPIs.
• Use metrics to make decisions about priorities (e.g., latency, error rate, API adoption).

We’re looking for someone who has:

Experience managing across several different verticals within Fintech.

5+ years’ experience working in Tech projects with knowledge in analysis and good technical understanding of the solutions

Knowledge in AWS, project management, experience as a system analyst, technology projects, agile methodologies.

Knowledge in JIRA/confluence, knowledge story mapping tool.

English intermediate level

Why work at Paysafe?

• Inclusive Culture: At Paysafe, we embrace diversity in all its forms and are committed to fostering an inclusive work environment. We encourage people of all backgrounds, identities, and experiences to apply, believing that diverse perspectives drive innovation and success. Our goal is to create an environment where everyone feels valued, supported, and empowered to thrive.

• Flexibility: At Paysafe, we prioritize flexibility to help you balance your work and personal life. While we have fixed hours, we offer flexible hours and the option to work remotely as part of our hybrid model. You'll have the freedom to manage your schedule, allowing you to stay productive while still meeting your personal commitments.

• Employee Benefits: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteers days per year, summer hours (Dec-Mar), a birthday day off, and more.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.