About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

We are currently looking for a People Enablement Coordinator to join our People team in Lima. This role supports the LATAM People Team and the Global People Enablement Team in a hybrid work environment (three days in office).

While the role is titled Coordinator, we are specifically looking for a junior / assistant-level profile—someone early in their career who is eager to learn, grow, and support a wide range of People processes. The ideal candidate is proactive, detail-oriented, and committed to delivering great service to both candidates and employees.

Important: CV attached in English

Responsibilities

• Deliver a first-class People operational service across multiple Paysafe locations in LATAM and globally
• Act as a key point of contact for candidates, employees, People Partners (HRBPs), Talent Acquisition Partners, and People leaders
• Support internal and external stakeholders with proactive problem-solving (e.g., scheduling, technical issues with People systems, etc.)
• Prepare offer letters and assist with onboarding new hires including presenting new hire orientations
• Respond to employee and manager queries in a timely and professional manner
• Maintain and update job requisitions and employee records in the HRIS (SuccessFactors)
• Perform data validation in People systems and maintain various Excel reports
• Audit reports and support ad hoc reporting requests
• Route invoices and coordinate with third-party vendors and the accounting team
• Provide administrative and project support to the LATAM People team and beyond
• Continuously identify process improvements to enhance efficiency and employee experience

Benefits and Risk Management

• Benefits administration including enrollments, plan changes, and additional benefit related tasks
• Manage human risk insurance and health plans across LATAM, including enrollment, accident monitoring, and updates
• Track medical leaves and coordinate with Payroll and Finance for subsidy recoveries.
• Handle recovery of sickness, maternity, and lactation allowances through Social Security

Occupational Health and Prevention

• Partner with occupational physician to identify health risks and implement preventive measures with brokers and insurers
• Coordinate country-specific Occupational Medical Examinations (EMO)

Wellbeing and Psychosocial Support

• Manage agreements to improve employee well-being and work environment
• Document psychosocial conditions for health or housing loan applications
• Provide guidance on company benefits and assist employees after workplace accidents

What we're looking for

• Minimum of 1-2 years relevant administrative experience
• Bachelor’s degree or equivalent experience preferred
• Proficient use of English language – both written and verbal
• Ability to collaborate effectively and work cross-functionally across global teams
• Great interpersonal skills, self-motivated, innovative and experience working across functional departments
• Proficient use of HR Information Systems (SuccessFactors is considered a plus) and Microsoft Office applications particularly Excel, Word, Power Point and Microsoft Teams
• Ability to prioritize and complete tasks within deadline in a fast-paced and dynamic environment
• Strong attention to detail and data integrity
• Team player with who understands group objectives
• Display professional attitude and ability to maintain confidentiality

Why work at Paysafe?

• Career Growth: We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits: In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance: We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.