Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

We are seeking an Engineering Manager to join our Consumer teams. In this role, you will lead and grow a high-performing engineering team while staying deeply engaged in technical decision-making. You will help design and deliver sophisticated, scalable applications that power our consumer facing infrastructure and various wallets, partnering closely with engineers and architects to ensure high-quality architecture, reliability, and performance. You will coach and develop engineers, set clear technical direction, and lead by example - fostering a culture of technical excellence, ownership, and continuous improvement.

What to expect:

• Lead up to two engineering teams ( 10-20 engineers) across multiple locations - owning hiring, onboarding, coaching, mentoring, and hands-on career development.
• Build strong team leadership and culture, fostering collaboration, engagement, innovation, and continuous improvement.
• Own delivery of modern technical solutions that meet business needs - balancing timelines, quality, reliability, and product requirements.
• Guide technical design and implementation of features, ensuring sound architecture, scalability, and alignment with industry best practices.
• Communicate clearly on progress, risks, and trade-offs with key stakeholders, including product managers and executive leadership.
• Set and evolve a meaningful team vision and technical direction in partnership with product, stakeholders, other engineering managers, and cross-functional teams.
• Promote agile delivery and champion engineering practices that improve team efficiency and enable rapid, safe iteration.
• Drive adoption of tools and processes that support high engineering standards (e.g., code quality, observability, security, incident readiness).
• Collaborate actively with peers and leaders across the organization to align priorities and remove delivery constraints.
• Occasional travel.

To be successful you need to:

• Stay curious and hands-on with technology, tracking what’s new, what’s useful, and what’s scalable in production.
• Use AI tools pragmatically to improve delivery speed, quality, and engineering effectiveness across the team.
• Enjoy developing people - hiring, coaching, mentoring, and creating clear growth paths.
• Lead with empowerment and accountability, with proven ability to coach, motivate, and inspire high-performing engineers.
• Have a track record of delivering successful products in a fast-paced environment, balancing quality with time-to-market.
• Excel at stakeholder management, partnering effectively with product managers, designers, and engineering leaders across teams.
• Communicate clearly and confidently with both technical and non-technical audiences, adapting your message as needed.
• Bring strong knowledge of architecture, optimization, scalability, reliability, and security in modern systems.
• Have deep understanding of the SDLC and engineering best practices, and apply them consistently (planning, delivery, operations, continuous improvement).

Any of the following is considered a plus:

• Experience in a hands-on technical lead or software architecture role, with demonstrated ownership of system design and technical direction.
• Background in fintech, payments, or regulated environments.
• Experience leading distributed and multilingual teams.
• Be up to date with the latest security practices (e.g., tokenization, encryption, PCI-aligned controls).
• Knowledge of OpenTelemetry, distributed tracing (e.g., OpenTracing concepts), and/or the C4 model for architecture visualization.
• Strong production experience with more than one programming language (TS, Python, Java, C#, PHP).

We offer in return:

• The opportunity to write the history of a leading and growing multinational company

• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments

• Multiple career progression opportunities in a dynamic in-house business

• Environment where product expertise, professional and personal commitment are rewarded

• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)

• Fun and collaborative working atmosphere

• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.