Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

Communications Specialist

Reporting to: Senior Director, Global Public Relations & Communications

Position Summary

Paysafe is looking for a Communications Specialist to join its Global Communications team, reporting directly to the Senior Director, Global Public Relations. Based in our London or Berlin office hub, this role will support the execution of internal communications, external communications, and corporate responsibility initiatives across the organization.

This is a highly collaborative, hands-on role for a strong communicator who is comfortable working in a fast-paced global environment. The Communications Specialist will help develop engaging content, support employee communications and events, coordinate media relations activities, and assist in the planning and execution of corporate responsibility programs. The ideal candidate is an excellent writer, a proactive problem solver, and a team player who is eager to make an immediate impact.

Key Responsibilities

• Assist with media relations activities, including media list development, press release distribution, media monitoring, and journalist outreach
• Support the development of external communications materials, including press releases, executive talking points, award submissions, blogs, and social media content
• Draft and publish internal communications, including announcements, leadership messages, employee updates, and intranet content
• Support the planning and execution of internal events, employee engagement initiatives, and company-wide communications campaigns
• Coordinate corporate responsibility programs, employee volunteering activities, charitable partnerships, and community engagement campaigns
• Manage project timelines and communications calendars to ensure activities are delivered on schedule
• Partner closely with Marketing, People, Legal and other business leaders to ensure communications are accurate, timely, and aligned with company objectives
• Monitor communications performance and provide reporting on internal engagement, media coverage, and participation metrics
• Maintain and update communications resources, distribution lists, content repositories, and stakeholder materials
• Provide administrative and logistical support for communications initiatives as needed

Qualifications

• Bachelor’s or educational degree in Communications, Marketing, or related field (or equivalent professional experience).

• 2+ years of experience in communications, public relations, employee communications, corporate responsibility, marketing communications, or a related field
• Exceptional written and verbal communication skills with the ability to adapt messaging for different audiences
• Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
• Experience drafting content for corporate, employee, or media audiences
• Experience supporting events, campaigns, or stakeholder engagement activities
• Strong attention to detail and commitment to delivering high-quality work
• Self-starter with the ability to work independently while collaborating effectively across teams
• Proficiency in Microsoft 365 applications, including PowerPoint, Word, Teams, and SharePoint
• Experience working in a global or matrixed organization is preferred
• Familiarity with media monitoring, communications, or content management tools is an advantage

Key Competencies

• Excellent writing and storytelling skills
• Strong stakeholder management and collaboration
• Initiative and accountability
• Adaptability and resilience
• Attention to detail
• Relationship building
• Creativity and problem-solving
• Results-oriented mindset
• Ability to thrive in a fast-paced, high-performing team environment

Travel

• Occasional travel (approximately 10%) may be required for team meetings, employee events, industry conferences, awards programs, and corporate responsibility activities.

Why Join Paysafe?

This role offers the opportunity to contribute across internal communications, external communications, and corporate responsibility, providing broad exposure to senior leaders, global business initiatives, and meaningful employee and community engagement programs. It is ideal for a communications professional who enjoys variety, thrives in a collaborative global environment, and wants to build a well-rounded communications career while making a tangible impact on the business.

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.