Senior Salesforce Administrator United States Senior Salesforce Administrator
PayScale
Description
- Work with key business and technology stakeholders to create full scope quote-to-cash solutions based on Salesforce.
- Own functional tasks and deliverables for continuous improvement for the Salesforce Service Cloud application and Communities
- Work with product owners, project managers, and functional leads as the subject matter expert for solving complex high impact business challenges through the effective deployment of technology.
- Develop Salesforce and related systems to scale and optimize key processes that deliver business outcomes.
- Provide technical consultancy on platform configuration, custom development, and maintenance.
- Advise and lead troubleshooting, root cause analysis, and solution generation.
- Demonstrate leadership and technical expertise by presenting custom solutions based on the Salesforce platform and ecosystem
- Perform hands-on technical design, solution architecture, prototyping, proof-of-concepts, and Salesforce development tasks.
- Create and maintain detailed process and technical documentation based on design specifications.
- 5+ years of Salesforce administration experience in complex organizations, preferably SaaS companies
- Salesforce Administrator and Advanced Administrator Certification required
- Advanced experience with large datasets, data warehouses, and using data manipulation tools such as Data loader
- Experience with building solutions on Salesforce CPQ
- Maintain comprehensive documentation of Salesforce processes, automations, configurations, and integrations to ensure knowledge transfer and system continuity.
- Act as a point of escalation for complex Salesforce issues that require advanced troubleshooting and problem-solving skills.
- Experience with version control (Git) and deployment tools (Copado).
- Deep administration experience with 3rd party applications and integrations
- Expert in using flows, workflows, and approval process solutions
- Expert in understanding Salesforce products and how to leverage the platform and AppExchange partners to develop business specific solutions.
- Demonstrated experience with APIs and integration / ETL technologies.
- Ability to expand our ROI by clearly defining the business application tech stack and identifying opportunities for projects and functionality that create long term value.
- Self-motivated with a track record of continuous learning.
- Strong problem-solving skills and the desire to improve processes and actively drive opportunities to resolution without supervision.
- The ability to navigate ambiguity and prioritize effectively under pressure.
- Project coordination and change management skills with a consistent track record of leading numerous (and simultaneous) projects to successful completion.
- Comfortable in a fast-paced dynamic structure with a strong desire to grow along with the company.
- Demonstrable ability to build effective partnerships with business owners and technical partners.
- Experience with troubleshooting and building solutions on Salesforce CPQ
- Ability to manage and deploy Salesforce CPQ data to higher environments.
- Experience in building solutions by custom code in Salesforce using APEX, Aura, and LWC.
- Salesforce and other business applications including Gainsight, Marketo, Gong, DocuSign, Pendo, Tableau, Jira, etc.
- Apex, Visualforce and JavaScript.
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $111,800 - $167,600, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Company Description
Payscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50 percent of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, United Healthcare, Gainsight, eBay, and The Washington Post to make fair and appropriate pay decisions. To learn more, visit www.payscale.com
Location
Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you,while also finding time to collaborate in person for the moments that matter.
In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices.Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs.
When it matters (usually no more than a few times a year) we take the time to gather for in-person events.
Payscale has employees across the US, Canada, and the UK, however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii.
Benefits and Perks
All around awesome culture where together we strive to live our 5 values:
- Respect every individual, work as a team
- Be Customer first, customer centric
- Have a Bias towards action
- Commit to excellence (we give our best everyday)
- Make Data driven decisions
An open and inclusive environment where you’ll learn and grow through programs and resources like:
- Monthly company All Hands meetings
- Regular opportunities for executive leadership exposure through things like AMAs
- Access to continued learning & development opportunities
- Our commitment to a continuous feedback culture which allows us to drive performance and career growth
- A growing network of Employee Resource Groups
- Company sponsored volunteer hours
- And more!
Our more standard benefits
- Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work
- 15 Paid Company Holidays, including an extended Fourth of July break, World Mental Health Day, and Juneteenth
- A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
- 401(k) retirement program with a fully vested immediate company match
- 12 weeks of paid parental leave for birthing or non-birthing parents
- Unlimited infertility coverage benefits through our medical plans
- Health Savings Account (HSA) options and company contribution each pay period
- Flexible Spending Account (FSA) options for pre-tax employee allocations
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
Fraud Alert:
Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email [email protected]