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Category Buyer

Pet Circle

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Accounting & Finance, Operations

Sydney, NSW, Australia

Posted on Thursday, July 18, 2024

At Pet Circle, we want to create a world where pets and their families are healthy, happy and spend more time together - and we are looking for fantastic people to help us do that!

Over the past ten years, we’ve scaled to become one of Australia's Top 5 eCommerce companies and the No.1 player in the Online Pet industry. We will accelerate our growth as we continue on our mission to disrupt the way that pet parents discover & shop for the products they love.

The pet industry is booming (it’s a $15billion dollar industry!) and pets are holding bigger spaces in our hearts and homes than ever before. Online penetration of the pet industry is going to grow exponentially in the next 5 years. This is a unique opportunity in your career to be part of our exceptional growth story!

Founded and headquartered in Sydney, our team is now over 700 people strong and are based across Australia, New Zealand and the Philippines.

The Opportunity

Pet parents across Australia have come to love Pet Circle for a lot of reasons. One reason is our incredible range of products, the largest pet supplies range in Australia. The second reason is they can trust our specialist knowledge to give them all the information they need to buy the right things for their furry friends.

As part of the Merchandising team, you’ll be integral to building on those reasons why our customers love us. Our range will multiply in size, and our specialist knowledge will only get stronger. You’ll be directly responsible for ensuring that our customers are provided with accurate, informative and engaging information as they navigate our website.

Key Responsibilities

Collaborate with Category Managers and suppliers to plan, purchase, and prepare products for integration into our backend system.
Manage product pages to meet our "perfect product page" standards, including handling imagery, setting e-commerce attributes, and updating product information.
Act on feedback from customer service, veterinary, and operations teams to continuously enhance the onsite presentation of our products.
Regularly refresh product copy, attribution and tagging to ensure it is current, accurate, relevant, and aligned with our digital merchandising and content strategy.
Report any bugs or anomalies to the product team for prompt resolution.
Make pricing recommendations, assist in promotional planning, and identify gaps in our product range to meet customer needs, providing recommendations to Category Managers.
Conduct market research and maintain a strong understanding of key competitors' onsite changes and their implications for merchandising and trade.

Your Ideal Experience and Skills

Previous experience in a retail or e-commerce buying or merchandising role.
Familiarity with inventory management and product lifecycle processes.
Experience collaborating with suppliers and managing vendor relationships.
Background in market research and competitive analysis.
Strong organisational and multitasking abilities.
Excellent communication and collaboration skills.
Experience with e-commerce platforms and content management systems.
Attention to detail in maintaining product information and content standards.
Analytical skills for making pricing recommendations and identifying product gaps.
Ability to absorb and act on feedback from various teams.
Problem-solving skills to address bugs and anomalies promptly.
Understanding of competitor activity and market trends.

What else is in it for you

A focus on you and your development - think learning tools, stretch projects, focus groups, secondments and other internal mobility opportunities!
We’re committed to flexibility and understand that it means different things to different people.
Your wellbeing is non-negotiable. We seek to provide a collaborative, caring and safe environment, allowing you to present your full self each day.
Pet Better with up to 50% employee discount, product sample giveaways and Pawrental leave.
Join us on our animal welfare mission: we donate 10,000kg of pet food and supplies per month to pet shelters and support our communities through team charity volunteer days.

Role Location

At Pet Circle we believe that collaboration and team connection is key for success. This role will be based in Sydney with a blended working arrangement of up to 4 days per week in our pet friendly offices and the remainder working from home (or the office, if you prefer!) Our working arrangements and your required office day are subject to change in line with business requirements.

Why Join?

We’re passionate about what we do and our love for pets is the centre of our why. Becoming a pawsome Pet Circler means you’re committed to help shape an entire industry - pretty exciting stuff! We’re a stable, innovative and low-ego group of people who relish challenges and aren’t afraid to do what’s right.

Here’s what we stand for;

We’re Better Together

We operate with Humble Hearts and Hungry Minds

We truly believe that Pets Matter; pets and pet parents always have a seat at our table

We’re Instinctively Curious. Always

Belong at Pet Circle

Our unique expertise unites us to achieve our goal of helping pet parents, pet better. We value diversity in all forms and perspectives, always. No matter your background, please apply if our roles ignite an excitement in you to bring your full self to work each day.