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Billing Specialist

Prometheus Group

Prometheus Group

Raleigh, NC, USA
Posted on Nov 20, 2024

About Prometheus Group

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.

Job Summary

The Billing Specialist is responsible for managing all aspects of the invoicing process and

reports to the Revenue Manager. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent, LGP, and Genstar.

Responsibilities

• Handle new customer set-up

• Generate, edit, and send out customer invoices

• Assist with customer inquiries regarding invoicing

• Assist in reviewing customer contracts to set up customer billing schedules

• Comply with client requests related to invoices

• Book credits and adjustments related to invoices

• Create service projects in OpenAir

• Provide outstanding internal and external customer service

• Support tax & audit compliances by compiling and preparing information as requested

• Assist with other critical projects, as needed

Requirements

• Bachelor’s degree required

• Minimum of 4 years of relevant experience preferred

• Outstanding organizational skills and extreme attention to detail

• Strong multi-tasking ability

• Ability to work collaboratively with multiple departments across the organization

• Ability to clearly articulate complex thoughts and concepts to clients

• Excellent client and internal communication skills including clear and concise writing skills

• Positive attitude and a strong desire to contribute as an essential member of the team

Benefits Overview

We offer an attractive benefits program to meet the diverse needs of our teammates:

  • Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
  • HSA & FSA plan options
  • Retirement Savings with Generous Company Match & Immediate Vesting
  • Gym membership to O2 Fitness
  • Casual dress attire
  • Half-Day Fridays
  • Generous Paid Time Off
  • Company Outings, Trips & Activities

Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.