Solution Engineer
Prometheus Group
Newstead QLD 4006, Australia
Posted on Nov 22, 2024
About Prometheus Group
Prometheus Group is a leading global provider of comprehensive and intuitive enterprise asset management (EAM) software solutions that work within ERP systems and span the full work management life cycle for maintenance and operations. Our straightforward functionality, graphical visualization, and simple processes enable customers to increase productivity, ensure safety, reduce costs, and improve reporting. Prometheus Group has excellent books of business opportunities to advance and excel in your career, as we work with the largest companies in the world.
Job Summary
As a Solution Engineer, you can look forward to partnering with key stakeholders both internally and externally. You will have the opportunity to demonstrate your expertise and provide a range of technical support to our sales team to ensure smooth operations for our customers.
Responsibilities
We are a fun-loving, hard-working group of people who enjoy winning as a team! We create enterprise application software that improves the safety and efficiency of enterprise plant maintenance. We listen to our customers and develop our tools alongside them to make sure we have products that make their lives better.
About
Aside from being passionate about customers and tech, there are tons of reasons to be a part of a high growth, international software company. You get to work alongside a group of fun-loving, hard-working people who enjoy winning as a team! A few other perks of joining a magical team:
Eligibility
Australian Citizen / or Permanent resident status is ESSENTIAL for this role.
Prometheus Group is a leading global provider of comprehensive and intuitive enterprise asset management (EAM) software solutions that work within ERP systems and span the full work management life cycle for maintenance and operations. Our straightforward functionality, graphical visualization, and simple processes enable customers to increase productivity, ensure safety, reduce costs, and improve reporting. Prometheus Group has excellent books of business opportunities to advance and excel in your career, as we work with the largest companies in the world.
Job Summary
As a Solution Engineer, you can look forward to partnering with key stakeholders both internally and externally. You will have the opportunity to demonstrate your expertise and provide a range of technical support to our sales team to ensure smooth operations for our customers.
Responsibilities
- Demonstrate Prometheus solutions via online meetings, onsite visits, webinars, and trade shows
- Help prospects understand technical aspects of Prometheus products
- Provide expertise on business process and workflow, and indicate how Prometheus solutions can assist with this effort
- Manage the technical aspects of sales documents, including RFPs, RFIs, scopes of work, etc.
- Manage customer trials, which include process consulting, software implementation, and training
- Conduct end-user training for both customers and software trials users
- Create functional and technical documentation for new products before the handoff to support
- You'll be joining our growing SE team and working closely with our sales team to be the voice of expertise on Prometheus software demonstrations and leverage your active listening skills to ensure we can implement the right solution for our customers.
- Work with customers and Prometheus staff to achieve successful delivery of outcomes, ensuring customer’s needs are met
- Bachelor's Degree
- Functional understanding of maintenance work and why it is necessary
- Functional understanding of plant maintenance workflow, including both routine and shut down/turnaround maintenance.
- Excellent verbal and written communication skills
- Excellent interpersonal and presentation skills
- Motivated to own the technical pieces of a deal
- Meticulous and driven in preparation
- Desirable but not essential: a functional and technical knowledge of SAP PM with a strong understanding of the other modules in SAP that PM interacts with, including MM, HR, and PS.
- Desirable but not essential: Intermediate knowledge of distributed control systems and real time data management solutions such as OSIsoft PI (Performance Intelligence)
We are a fun-loving, hard-working group of people who enjoy winning as a team! We create enterprise application software that improves the safety and efficiency of enterprise plant maintenance. We listen to our customers and develop our tools alongside them to make sure we have products that make their lives better.
About
Aside from being passionate about customers and tech, there are tons of reasons to be a part of a high growth, international software company. You get to work alongside a group of fun-loving, hard-working people who enjoy winning as a team! A few other perks of joining a magical team:
- Excellent Working Environment
- Training and Career progression
- A Modern office with a view (and free drinks and snacks!)
- Casual Dress Code
- Beer & Pizza Thursdays
- Half-day Fridays (because who doesn't love a long weekend...EVERY weekend!)
- Reimbursements for your Gym Membership AND Health Insurance
- Company Outings, Trips & Events/Activities
Eligibility
Australian Citizen / or Permanent resident status is ESSENTIAL for this role.