Position Title: Commercial Program Associate

Location: Dubai, UAE

Reports To: Sales Enablement Manager

Summary:

The Commercial Program Associate will serve as the internal stakeholder expert and liaison between commercial, product, marketing, finance and engineering, to ensure all projects are driven with a customer centric approach. The Program Associate will have direct interaction with leadership and be responsible for delivering on key initiatives including all GTM activities with a major focus on product adoption. This role will suit someone with a least 2 years of commercial related experience with a preference in program or project management. The Program Associate will be responsible for working with senior and executive level leadership, and will be responsible for spending time in the field with key customers.

Key Responsibilities:

Internal and customer understanding

• Support key role in GTM planning and ownership of all product adoption initiatives across all markets
• Partner with B2B marketing events planning and performance
• Collaborate with PF Academy planning and customer adoption
• Responsible for partnering with key internal departments on any initiative that touches the customer and has impact on our commercial team
• Plays a crucial role in the strategic planning process across multiple departments including commercial to ensure customer centric approach and development or programs
• Partners with Sales Enablement to help bring visibility and reporting to all KPI’s with new programs
• Ensures all GTM are written and executed with customer focus
  

Commercial Processes

• Ability to be the gatekeeper on all programs or projects that touch the customer and or commercial with a strong understanding of internal workings and processes
• Support in process improvement within the commercial team by helping review processes, coordinating with partners and stakeholders, and assisting in ensuring our ways of working follow company standards and best practices.

The Person

Essential Qualifications:

• Minimum 2 years of Project Management experience
• Strong written and communication skills
• Proficiency with Excel and Powerpoint
• Feels comfortable with data analysis

Desired Qualifications:

• Strong analytical skills, critical thinking, and problem-solving
• Fluent in English both spoken and written – additional languages are a plus
• Creative thinker - always looking for new innovative ways or systems
• Curious, proactive, practical and solution-oriented with “Get it done!” attitude
• Excellent communication and presentation skills
• Ability to contribute both independently and as part of a team
• Attentive to detail and committed to data integrity
• Ability to work in a fast-paced environment