Position Title

Commercial Strategy & Operations Associate

Reports To

Manager - Commercial Strategy & Operations

Job code

Associate

Position Summary

As the Commercial Strategy & Operations Analyst at Property Finder, you will be crucial in supporting Commercial Operations to enhance sales operations' efficiency and effectiveness. You will assist in developing, implementing, and managing sales processes, reporting, and analytics to help drive revenue growth and support the sales team. This role involves learning and applying sales and revenue operations practices, gaining exposure to Salesforce, and collaborating with cross-functional teams. You will help prepare reports, and insights that contribute to decision-making and commercial strategy

This person will have at least 1 years of experience in sales/commercial operations or analytics. The role will be responsible for supporting key processes related to sales like target setting, commission strategy, and CRM management.

Key Responsibilities

Sales Process Optimisation:

• Collaborate with sales teams to streamline and optimize sales processes
• Reporting, Analytics & Actionable Insights: Help to develop and maintain a suite of reports and dashboards to provide actionable insights to the sales teams. Monitor key performance metrics and trends to support data-driven decision-making. Provide key insights to the sales team with weekly, monthly and quarterly cadence to help identify potential growth opportunities and possible risks.

Commercial Processes and Performance Measure

• Support process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to sales targets, performance reporting, commission scheme and sales forecasting)
• Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce. Implement data enrichment strategies as needed.
• Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise.

Desired Qualifications

• Bachelor's degree in Business, Engineering, or a related field.
• Proven experience (1+ years) in a Sales or Revenue Operations role, preferably in a tech-related company or Analytics consulting firm
• Expertise in visualization tools such as Tableau, Power BI and Quicksight
• Strong analytical (well versed with advanced excel) and problem-solving skills.
• Excellent communication and collaboration skills. Experience with data management and CRM (Salesforce) best practices is a plus.

Other Capabilities

• Strong analytical skills, critical thinking, and problem-solving
• Fluent in English both spoken and written – additional languages are a plus
• Creative thinker
• Curious, proactive, practical and solution-oriented with “Get it done!” attitude
• Excellent communication and presentation skills
• Ability to contribute both independently and as part of a team
• Attentive to detail and committed to data integrity
• Ability to work in a fast-paced environment

Property Finder Principles

• Think Future First
• Data beats opinions, Speed Beats Perfection
• Optimise for Impact
• No Ostriches Allowed
• Our People, Our Power
• The Biggest Risk is Taking No Risk at All