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Group Product Manager

Prosper Marketplace

Prosper Marketplace

United States
Posted on Tuesday, January 30, 2024
We are seeking an outcome-driven Group Product Manager with a passion for shaping the future of financial products. The ideal candidate will leverage their extensive credit card industry experience to lead a team of 2 to 3 product managers, owning the success of the reimagined card servicing experience, driving the launch of new card products, and supporting Card growth tactics. You will be responsible for shaping and aligning the roadmap across various cross functional teams toward Prosper's Annual Goals. You will coach the team toward data-driven roadmaps that balance long and short-term investments in the platform. You will facilitate alignment across large groups of stakeholders and drive product strategy for the Credit Card product line.

The Role

  • Revamped Digital Card Experience: Lead efforts to transform and enhance Prosper's next-generation digital card servicing experience, ensuring alignment with objectives, and achieving success metrics. Prioritize elevated customer satisfaction and drive self-service adoption.
  • Product Launch Excellence: Take charge of planning, implementing, and launching new card products, aiming to surpass targeted adoption rates and revenue goals.
  • Revenue Growth Strategy: Collaborate with leaders in Marketing, Credit Risk, and Operations teams to formulate and execute a credit card product strategy, meeting annual booking and retention targets.
  • Customer-Centric Approach: Cultivate a customer-first mindset, obsessively focusing on achieving and maintaining Net Promoter Score (NPS) and APP rating targets for the Credit Card funnel and servicing experiences.
  • Efficient Time-to-Market: Contribute to the optimization of Product Development Life Cycle (PDLC) processes, reducing time-to-market for new credit card products and strategic projects.
  • Team Performance and Growth: Nurture a high-performance culture within the product team, fostering increased engagement, providing coaching, and supporting professional growth. Mentor team members to achieve both company and professional goals at Prosper.
  • Product Innovation: Present compelling ideas for significant features, enhancements, and new product concepts, positioning Prosper as a market leader in guiding customers on their financial wellness journey.

What Are We Looking For?

  • Results-Driven Leadership: Guide the team to achieve key outcomes, emphasizing tangible results and meaningful business impact.
  • Strategic Product Planning: Formulate and execute a credit card product strategy aligned with business objectives, tailored to achieve targeted outcomes.
  • Redefined Card Servicing: Spearhead the transformation of the card servicing experience, taking full ownership of success metrics, and ensuring a seamless rollout and a satisfying customer experience.
  • Seamless Product Launch: Oversee end-to-end product launches, collaborating with cross-functional teams to ensure successful market entry and adoption.
  • Collaborative Cross-Functional Engagement: Work closely with cross-functional teams to seamlessly execute product strategies and attain desired outcomes.
  • Continuous Process Improvement: Identify and implement process enhancements to boost efficiency and effectiveness in product development.
  • Data-Driven Decision-Making: Harness data and analytics to inform decisions and continually optimize product performance.
  • Stakeholder Alignment: Ensure alignment with stakeholders on outcome expectations and consistently communicate progress.

All About You

  • Education: Bachelor's degree in business, finance, or a related field. MBA is a plus.
  • Experience: 8–12 years of outcome-driven Product Management or relevant experience, with a minimum of 5 years in the credit card industry, preferably in a Fintech. Proven track record of 3+ years in successful people management, overseeing teams of 2 to 4 individuals.
  • Leadership Skills: Proven ability to inspire and lead teams, fostering a culture of accountability and achievement.
  • Strategic Thinking:Strong strategic thinking and problem-solving skills with a focus on achieving measurable outcomes.
  • Communication Skills:Excellent communication skills, with the ability to articulate complex ideas and outcomes to diverse stakeholders including leadership & executive teams.
  • Analytical Skills: Proficient in data analysis, using insights to drive decision-making and achieve desired outcomes.
  • Adaptability: Ability to thrive in a fast-paced and dynamic environment, adapting strategies to meet evolving business needs.

What We Offer

  • The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
  • The opportunity to work in a fast-paced environment with experienced industry leaders
  • Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
  • Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
  • A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts.
About Us
Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than a million people gain access to affordable credit with over $25 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission.
We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our Values
Diversity expands opportunities
Collaboration creates better solutions
Curiosity fuels our innovation
Integrity defines all our relationships
Excellence leads to longevity
Simplicity guides our user experience
Accountability at all levels drives results
Applicants have rights under Federal Employment Laws.
California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA: https://www.prosper.com/plp/legal/privacy-notice-for-applicants/
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.