Director, Total Rewards & HR Operations
Prosper Marketplace
People & HR, Operations
San Francisco, CA, USA
Posted on Jun 28, 2025
The Role
We are seeking a passionate and driven Director, Total Rewards & HR Operations to drive our competitive total rewards strategy and optimize HR operational efficiency. Reporting to the VP of People & Places, this role ensures our compensation and benefits attract and retain top talent, while also overseeing seamless HR processes, systems, and data integrity. This hands-on leader will manage the Benefits Manager and partner closely with the People & Places Leadership Team to develop, implement, and evaluate strategies and practices. The ideal candidate will possess strong compensation expertise, benefits experience, and a proven track record in HR operations management and process improvement.
Problems You Will Solve / Key Responsibilities
- Develop and maintain a compelling Total Rewards strategy (compensation, benefits, equity) aligned with business goals and market competitiveness.
- Conduct market pricing, job analysis, and compensation program design (base, bonus, stock options), ensuring equity and compliance.
- Oversee comprehensive benefits programs (health, wellness, retirement, leave policies), negotiating with carriers and ensuring ACA compliance.
- Manage and optimize HR operational processes, including HRIS administration, employee data management, onboarding/offboarding, and HR policy implementation.
- Identify and implement process improvements and automation within HR operations to enhance efficiency and scalability.
- Ensure data integrity and security across HR systems, collaborating with IT for seamless functionality.
- Ensure compliance with all federal and state employment laws (ERISA, FLMA, FLSA, EEO, etc.) across total rewards and HR operations.
- Partner with Finance, Legal, and Payroll for accurate reporting, compliance, and budget management.
About You
- Bachelor’s degree in HR, Business, or related field; CCP preferred.
- 8+ years of progressive compensation experience.
- 5+ years of benefits experience with total rewards strategy involvement.
- Proven experience managing HR operations, HRIS administration, and process improvement.
- Expertise in designing and administering all types of compensation and benefits programs.
- Strong knowledge of federal and state employment laws.
- Excellent leadership, communication, analytical, and project management skills.
- A results-oriented mindset with a focus on continuous improvement and strong customer experience.
What We Offer
- The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
- The opportunity to work in a fast-paced environment with experienced industry leaders
- Flexible time off, comprehensive health coverage, competitive salary, paid parental leave, and other wellness benefits
- A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts through Perkspot
#LI-SK1
About Us
Founded in 2005 as the first peer-to-peer marketplace lending platform in the U.S., Prosper was built on a simple idea: connect people who want to borrow money with those who want to invest. Since inception, Prosper has helped more than 2 million people gain access to affordable credit with over $27 billion in loans originated through its platform. Our mission is to help our customers advance their financial well-being through a variety of products including personal loans, credit, home equity lines of credit (HELOC), and our newest product, HELoan. Our diverse culture rewards accountability and cross functional teamwork because we believe this encourages innovative thinking and helps us deliver on our mission.
We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!
Our Values
Diversity expands opportunities
Collaboration creates better solutions
Curiosity fuels our innovation
Integrity defines all our relationships
Excellence leads to longevity
Simplicity guides our user experience
Accountability at all levels drives results
Applicants have rights under Federal Employment Laws.
California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA: https://www.prosper.com/plp/legal/privacy-notice-for-applicants/
At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.
Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.