Professional Services Consulting Engineer Americas, East
Redis
Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
Why would you love this job?
As a Senior Consulting Engineer, you will consult for and collaborate with customers to create
customized Redis-powered and Redis AI-powered solutions for their specific business and data service
needs – helping them increase business value and overcome challenges. You will design, develop and
deliver data service solutions for our customers across their development, QA and production
environments using one of the best technologies in the market.
The ideal candidate has a strong technical background and is a good listener with a talent for developing
impactful solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically,
never losing sight of the customer’s business objectives. If you are a technology expert, with a desire to
provide our new and existing customers with the best service experience, this is the right challenge for
you.
What you’ll do:
Develop technical expertise with Redis CE and Redis Software and serve as a subject matter
expert with our customers.
Develop technical expertise with using Redis as a vector database and as a component of RAG
workflows and serve as an AI subject matter expert with our customers on these topics.
Help customers meet their technology and business requirements with Redis using our suite of
products, solutions and services.
Provide hands-on technical implementation services, including end-to-end testing of completed
solutions within customer environments.
Assist customers with their Redis development projects using programming languages such as
Java, MS.NET C#, Python and Go.
Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level
experts) to ensure the success of production solution deployments within their environments.
Collaborate with the Sales organization to develop effective account strategies and identify new
business opportunities within an existing account.
Deliver remote and onsite product training to our customers in a highly professional and
educational manner that will engage them in the projects you will consult on.
Use customer feedback and insights to improve product and technical materials, while providing
feedback to Product Management teams and R&D.
What will you need to have?
5+ years of experience in post-sales consulting (ideally database engineering) for enterprise
software
Hands-on experience with client library and server-side code development, RESTful APIs
and Linux
Indepth hands-on experience with one of AWS, Azure, GCP
BS in Computer Science / B.A. or equivalent work experience
A team player with strong technical, communication and time management skills
Excellent written and spoken English
Available to travel up to 40% of the time when conditions permit; the location is flexible,
working from office or home, per sales team structure and management directives
Knowledge of patterns such as RAG and embedding generation.
Knowledge of Vector Databases, LLMs, or AI systems in general.
Extra great if you have:
Prior experience with scalable and highly available distributed systems
Docker and Kubernetes experience are a plus
MLOps OR AI/ML OR similar DevOps experience
Knowledge semantic caching, feature storage
We give back to our employees:
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond,
we offer all our US team members fantastic benefits and perks:
● Competitive salaries and equity grants
● Unlimited time off to promote a healthy work-life balance
● H/D/V coverage along with 401K, FSA, and Commuter Benefits
● Frequent team celebrations and recreation events
● Home internet reimbursement
● Learning and development opportunities
● Ability to influence a high-performance company on its way to IPO
#LI-Remote
#LI-WK1
#LI-DNI
The estimated gross base annual salary range for this role is $115,850 – $173,775 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.