Office Administrator

Job Summary

The Office Administrator will provide general office support with various clerical activities and related tasks.

Key Duties

• Greet visitors and direct them to the appropriate person or department.
• Answer, screen, and forward incoming phone calls.
• Manage incoming and outgoing mail and packages.
• Maintain office supplies inventory and place orders when necessary.
• Coordinate with office supply vendors.
• Maintain the cleanliness of common areas of the office that are not cleaned by the building’s cleaning crew.
• Watering plants around the office.
• Submitting work requests and tickets to building management.
• Assist in scheduling meetings and appointments.
• Prepare and distribute internal communications, memos, and reports.
• Assist with and organize employee engagement activities.
• Handle sensitive and confidential information with discretion.
• Coordinate travel and entertainment arrangements for staff when requested.
• Assist with tasks related to client management, including but not limited to activating/disabling features, setting up basic integrations, and responding to emails.
• Other administrative duties as assigned.

Education/Training

• High School diploma or GED equivalent; additional qualification as an Administrative Assistant or Secretary is a plus.

Required Work Experience/Skills

• Proven experience as an office administrator, office assistant, or relevant administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other office management software
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Attention to detail and accuracy.
• Ability to prioritize tasks and multitask effectively.
• Proactive problem-solving skills
• Ability to work independently with minimal supervision.

Preferred Work Experience/Skills

• Organization skills
• Ability to communicate verbally and in writing with Customers, Vendors, Operations, and other resources, including superiors.
• Demonstrate a degree of skill in attention to detail.
• Basic clerical and business skills.
• Confidentiality is given, given the nature and variety of the work.

Discretionary Judgment

• Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services.
• Uses good judgment and possesses ethical work values.

Physical Demands, Working Conditions, and General Employment Guidelines

• Moderate levels of stress may be experienced in the performance of the job.
• Position is performed in a general office environment where physical work includes sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.
• In-office attendance is expected 5 days per week from Monday-Friday.

Equipment

• Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment

Safety to Self and Others

• Little responsibility for safety of others. The job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazards

• Position is performed in an open office environment.

Work Location

• RedSail Office (Oak Brook, IL)