HR Administrator I

Job Summary

The HR Administrator I is responsible for contributing to an excellent RedSail employee experience by providing comprehensive Human Resources related administrative support. This role ensures the smooth operation of HR processes by supporting and working with the People Operations Director and with the HR Business Partner Team. The HR Administrator plays a critical role in maintaining compliance, confidentiality, and efficiency within all HR functions.

Key Duties

• Maintain accurate and up-to-date employee records, HR databases, and SharePoint sites. Ie. address changes, direct deposit processes, etc.
• Execution of PowerApp changes in UKG and all it entails for people movement, preparing internal offer letters, creating IT tickets for Active Directory updates and equipment requests, termination, etc.
• Support the coordination of HR programs and events such as training sessions, employee engagement activities, and wellness initiatives.
• Assist with administering employee programs (benefits, recognition programs, wellness initiatives).
• Assist with compiling reports, presentations, and data analysis as needed.
• Assist in drafting/formatting job descriptions, policies, procedures, and other support documents.
• Monitor HR inboxes and respond to routine employee inquiries (unemployment claims, verification of employment)or route them to the appropriate HR team member.
• Support compliance initiatives by helping distribute policies, track acknowledgments, and maintain accurate records for audits.
• Assist with preparation for HR-related audits and compliance checks.
• Provide logistical support for HR initiatives, employee events, and training sessions.
• Provide administrative support to the HR team, including scheduling meetings, managing calendars, and preparing documents.
• Ensure compliance with federal, state, and local labor laws and regulations through the HR SharePoint site as well as on-site locations
• Provide day-to-day HR support to the HR team.
• Backup the HR Administrator II whenever needed.
• Other duties as assigned

Education/Training

• BA or BS in Human Resources, Business Administration, Psychology, or a related field. 2+ years of work experience in an HR department/field can substitute with a GED/HS Diploma.

Required Work Experience/Skills

• Experience with and ability to handle confidential information.
• Excellent oral and written communication, interpersonal, and active listening skills, with the ability to draft clear, concise, and professional employee communications.
• Strong organizational and problem-solving skills to resolve HR inquiries, escalate issues appropriately, and ensure timely follow-through.
• Ability to work collaboratively within a cross-functional team (HR, IT, Finance, Engineering, etc.) and independently prioritize and complete tasks with minimal supervision.
• Self-motivated to stay current on company policies, HR best practices, and employment law changes affecting the tech industry.
• High level of professionalism, discretion, and confidentiality when handling sensitive employee information.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with HRIS/ATS platforms (UKG, WFM, PlanSource).

Preferred Work Experience/Skills

• Expert understanding of professional communication, including clear, confident, and empathetic speaking and writing skills for employee and leadership interactions.
• Ability to prioritize tasks and manage multiple HR processes simultaneously.
• Advanced knowledge of HR systems, troubleshooting employee inquiries.
• Knowledge of employment law, HR compliance standards, and regulations (federal, state, and local).
• Working knowledge of HR metrics, data analysis, and reporting to support decision-making.
• Proven experience streamlining HR processes, workflows, or systems for efficiency.

Discretionary Judgment

• Uses independent judgment and discretion based upon experience with employee relations, compliance, and company policy.
• Uses good judgment and possesses ethical work values.

Physical Demands, Working Conditions, and General Employment Guidelines

• Moderate to high levels of stress may be experienced when dealing with sensitive employee matters, deadlines, or compliance requirements.
• Position is performed in a general office environment, home office, or approved remote workspace where physical work includes sitting, standing, reaching, kneeling, bending.

Equipment

• Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment
• Internet access is required. For in-office employees, the company provides internet access.
• For those approved for remote work, the employee is responsible for ensuring their own internet access and minimum specification requirements.

Safety to Self and Others

• Little responsibility for the safety of others. The job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazards

• Position is performed in an open office environment or approved remote work location

Work Location

• RedSail Office preferred, or hybrid