HR Administrator II

Job Summary

The HR Administrator II is primarily responsible for providing an excellent experience for newly hired employees through the execution of high quality and timely onboarding processes. This role also ensures the smooth operation of other HR processes by supporting and working with the People Operations Director and with the HR Business Partner Team. The HR Administrator plays a critical role in maintaining compliance, confidentiality, and efficiency within all HR functions.

This is a full-time position available Monday through Friday offering shifts that range between the hours 8:00 AM and 5:00 PM EST or CST.

Key Duties

• Support the recruitment process by scheduling interviews and coordinating candidate communications.
• Run the new hire pre-employment onboarding process from offer to start, preparation and execution of offer letters, monitoring Drug Test and Background check compliance, document completion and submission, and orientation materials.
• Process new hire onboarding for our team members on their first day with the company.
• Manage the sourcing, ordering, and distribution of new employee welcome kits for all locations.
• Manage the employee offboarding processes, including document coordination, tickets completed, coordinating equipment collection.
• Coordinate employee milestone recognition programs (anniversaries, birthdays, service awards) with Direct of Internal Communications.
• Support the Total Rewards Director with benefits invoice reconciliation and other similar tasks.
• Manage payroll processes, including pay code entries with managers, collecting and validating commission/bonus spreadsheets, and conducting payroll audits prior to processing.
• Monitor processed payroll for errors, initiate corrections on timesheets, and coordinate with leaders to ensure timely and accurate adjustments.
• Manage OSHA recordkeeping and reporting for all company locations by maintaining accurate logs (OSHA 300/300A), submitting required reports on time, and ensuring compliance with safety and regulatory requirements.
• Monitor HR inboxes and respond to routine employee inquiries (unemployment claims, verification of employment)or route them to the appropriate HR team member.
• Provide logistical support for HR initiatives, employee events, and training sessions.
• Provide administrative support to the HR team, including scheduling meetings, managing calendars, and preparing documents.
• Ensure compliance with federal, state, and local labor laws and regulations through the HR SharePoint site as well as on-site locations
• Provide day-to-day HR support to the HR team.
• Backup the other HR Administrator I whenever needed.
• Other duties as assigned

Education/Training

• 2+ years in a similar role with experience handling highly confidential data and delicate situations. GED or High School Diploma required.

Required Work Experience/Skills

• Experience with and ability to handle confidential information.
• Excellent oral and written communication, interpersonal, and active listening skills, with the ability to draft clear, concise, and professional employee communications.
• Strong organizational and problem-solving skills to resolve HR inquiries, escalate issues appropriately, and ensure timely follow-through.
• Ability to work collaboratively within a cross-functional team (HR, IT, Finance, Engineering, etc.) and independently prioritize and complete tasks with minimal supervision.
• Self-motivated to stay current on company policies, HR best practices, and employment law changes affecting the tech industry.
• High level of professionalism, discretion, and confidentiality when handling sensitive employee information.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with HRIS/ATS platforms (UKG, WFM, PlanSource).

Preferred Work Experience/Skills

• Expert understanding of professional communication, including clear, confident, and empathetic speaking and writing skills for employee and leadership interactions.
• Ability to prioritize tasks and manage multiple HR processes simultaneously.
• Advanced knowledge of HR systems, troubleshooting employee inquiries.
• Knowledge of employment law, HR compliance standards, and regulations (federal, state, and local).
• Working knowledge of HR metrics, data analysis, and reporting to support decision-making.
• Proven experience streamlining HR processes, workflows, or systems for efficiency.

Discretionary Judgment

• Uses independent judgment and discretion based upon experience with employee relations, compliance, and company policy.
• Uses good judgment and possesses ethical work values.

Physical Demands, Working Conditions, and General Employment Guidelines

• Moderate to high levels of stress may be experienced when dealing with sensitive employee matters, deadlines, or compliance requirements.
• Position is performed in a general office environment, home office, or approved remote workspace where physical work includes sitting, standing, reaching, kneeling, bending.

Equipment

• Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment
• Internet access is required. For in-office employees, the company provides internet access.
• For those approved for remote work, the employee is responsible for ensuring their own internet access and minimum specification requirements.

Safety to Self and Others

• Little responsibility for the safety of others. The job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazards

• Position is performed in an open office environment or approved remote work location

Work Location

• Hybrid in Spartanburg, SC