Billing A/R Analyst

Job Summary

Major Focus: The Billing A/R Analyst is responsible for processing customer invoicing, monitoring outstanding accounts, and performing collection activities to ensure timely receipt of payments. This role requires strong attention to detail, excellent communication skills, and a solid understanding of accounting principles and AR processes. Reports to the Asst Corp Controller.

Key Duties

• Enter, monitor and maintain customer invoice data.
• Enter new customer profile data and maintain accuracy of customer billing profiles.
• Coordinate and serve with internal focus groups / project teams regarding new and changes to product offerings as it relates to billing customer charges by attending meetings, serving on various focus teams. Verify the new product and customer profiles and changes are made accurately in all applicable systems and applications.
• Coordinate with internal 3rd party business partners as needed to verify accurate setup of billing rates for products and services.
• Coordinate setup with 3rd party vendor services when customers outsource A/P services to ensure RedSail invoices are received as expected and payment can be transmitted per agreed terms.
• Provide support and availability as a resource to the billing platform upgrades and process improvements.
• Point of contact for internal and external customers related to billing/tax rates, customer quotes, 3rd Party billing agreements, and customer invoices.
• Record, post, and apply customer payments in the accounting ERP system.
• Monitor overdue accounts and contact customers regarding outstanding balances.
• Escalate collection issues to management when appropriate.
• Serve as a point of contact for customer billing and payment inquiries.

Education/Training

• High school diploma required
• Associate degree in accounting or business preferred.
• Typically requires a minimum of 18 months to three years of clerical accounting experience.

Required Work Experience/Skills

• Familiarity with accounting terminology and procedures, including filing accounting records, check processing, data entry, and cash applications.
• General data review and processing skills.
• Detail oriented.
• General communication and interpersonal skills

Preferred Work Experience/Skills

• Intermediate knowledge in MS Word / Excel
• Experience working with Microsoft D365 or other similar (ERP) Enterprise Resource Planning software.

Discretionary Judgment

• Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services.
• Uses good judgement and possesses ethical work values.

Physical Demands, Working Conditions, and General Employment Guidelines

• Moderate levels of stress may be experienced in the performance of the job, especially during closing periods and audits.
• Position is performed in a general office environment, where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.

Equipment

• PCs, calculators, financial spreadsheets, and databases.

Safety to Self and Others

• Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazard

• Position is performed in an open office environment.

Work Location

• Remote