QA Software Analyst

Job Summary

The QA Software Analyst performs quality assurance activities based upon assignment. Responsibilities include product testing and product delivery. Evaluates progress and results of product development and/or product support efforts to ensure product quality, process compliance, and complete design objectives. Communicates with application developers and technical specialists on product issues.

Key Duties

• Validate projects to ensure compliance with corporate quality standards, product specifications, and documentation requirements.
• Accomplish timely validation of quality assurance activities to meet schedules and quality requirements.
• Establish and maintain effective working team relationships and rapport with all departments.
• Produce high quality deliverables in a timely manner while minimizing costs.
• Write test plans that present test goals, test requirements, and estimated schedule.
• Identify, analyze, and thoroughly document all reported defects including steps to reproduce reported software defect and offer recommendations to improve product quality.
• Collaborate with team members to share product knowledge or to request testing assistance.
• Escalate concerns and areas for improvement to the Supervisor/Lead, following up proactively when necessary.
• Make effective use of time.
• Install and maintain test environments that mimics production systems.
• Actively participate in sprint planning and all scrum ceremonies

Education/Training

• Bachelor’s degree in Computer Science, similar technical field of study or equivalent applicable technical experience in software.
• 1+ years’ experience with RedSail applications preferred
• 1+ years’ agile process (scrum) experience
• 1+ years’ technical experience in software
• 1+ years’ applicable domain experience (pharmacy, accounting, etc.)
• 1+ years’ Cloud platform experience
• Certification(s) applicable to position

Required Work Experience/Skills

• Technical knowledge in software development methodologies (particularly agile), design and implementation with a specialized knowledge of RedSail applications or applicable technologies.
• Analytical and design skills at multiple product levels.
• Skills in research and analysis, planning, and implementation.
• Understanding of entire development process including specifications, documentation, quality assurance and release management.
• Understanding of business issues and how they impact overall plans.
• Time management, decision making, organization, presentation, and problem resolution skills.
• Communication, human relations, and interpersonal skills.

Discretionary Judgment

• Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services.
• Uses good judgement and possesses ethical work values.
• Seeks the assistance of the Quality Assurance Lead/Supervisor, colleagues, or other departments as needed to assist in resolutions.

Physical Demands, Working Conditions, and General Employment Guidelines

• Moderate levels of stress may be experienced in the performance of the job.
• Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.
• Prolonged use of the computer throughout the workday.

Equipment

• Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment.
• Must have internet access

Safety to Self and Others

• Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazards

• Position is performed in an open office environment or approved remote work location.

Location

• Onsite Shreveport, LA