About Rugs USA:

For more than twenty years, Rugs USA has helped our customers turn their house into a home, offering a stunning array of rug styles, materials, and sizes to suit every design need and budget.

Whether you’re replacing one runner or redecorating an entire house, we take pride in helping you realize your vision. With over 8 million rugs sold to more than one million homes, we are experienced in making your online journey seamless: from selecting a rug style and size, to ordering and delivery, to education and support for how to care for your rug. We are able to keep our prices low and quality high by maintaining close relationships with the designers, artisans, and factories who make our goods.

Our customers inspire us. By helping you find the right rug at the right price and offering outstanding customer service, we cherish making life more beautiful for yourself and your family.

Role Description:

In this brand-new role, you will be responsible for the technologies that support our digital business unit including our eCommerce platform and mar-tech stack. You will have the opportunity to partner with the business leaders to define a growth roadmap, execute that roadmap, and deliver capabilities to drive sales with an exceptional customer experience. You will set strategy, develop the tactics to deliver on that strategy, and work side-by-side with your team to execute. This role reports directly to our CIO.

You will have the opportunity to:

• Oversee the digital technologies of Rugs USA including eCommerce, related plug-ins, and marketing technologies (mar-tech)
  1. Includes product management, UX/UI, development, and front-end QA
• Lead our mar-tech transformation efforts including architecture / tech stack strategy, implementation, and support
• Build and execute our eCommerce roadmap (in partnership with our Digital business units), solutioning, development, quality, and support
• Support the largest business unit of our growing, PE-backed company
• Mentor and develop your team
• Accelerate the growth of Rugs USA

Your background & Experience:

• 10+ years of experience in eCommerce
  1. DTC products eCommerce experience highly preferred
  2. International eCommerce experience preferred
  3. Understanding of eCommerce business models, KPIs, and how to drive improvement
• 5+ years leading Digital Product
• 3+ years of experience with the software development lifecycle including direct leadership of software engineers
• 5+ years of experience administering & managing a commercial enterprise eCommerce platform (Shopify Plus, SFCC, Magento, Hybris, etc.)
  1. Shopify Plus experience highly preferred
• Deep understanding of the Shopify ecosystem including Apps, payment platforms, integrations, and other 3^rd party providers
• Mar-tech
  1. Solution architecture, platform selection, implementation, & management
     • CDP, ESP, SMS
  2. SEO
  3. Google Analytics
• UX/UI experience preferred
• Product and site taxonomy experience
• Experience implementing an eCommerce experience a plus
• Experience defining and executing a digital roadmap for eCommerce
• Personal attributes
  1. Leadership, mentorship
  2. Drive, ownership
  3. Sense of urgency
  4. Ability to think strategically, prioritize for impact, and support your team with a hands-on approach

Your Life and Career at Rugs USA:

• A fully remote culture that promotes a healthy work/life balance
• Benefits package offered to all eligible full-time employees (including medical, dental, vision, PTO, 401(k)
• Exposure to career advancement opportunities across all departments
• Monthly wellness stipend and more!

The US base salary range for this full-time position is $180,000-$200,000+ benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the likely salary opportunity for a new hire in this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.