Sr. Manager, DevOps
symplr
Sr. Manager, DevOps
- ID
- 2025-1868
- # of Openings
- 1
- Category
- Engineering
Overview
We are seeking a strategic and results-driven Sr. DevOps Manager with proven experience leading cross-functional teams across Site Reliability Engineering (SRE), Platform Operations, and Cloud Infrastructure. Adept at aligning DevOps initiatives with business objectives to drive continuous delivery, automation, and scalability across hybrid environments (cloud and on-prem). Skilled in CI/CD pipeline development, incident management, infrastructure as code (IaC), system monitoring, and team leadership. Known for optimizing cloud performance, improving deployment velocity, and ensuring platform reliability through best-in-class DevOps practices.
Duties & Responsibilities
- Lead a multi-disciplinary DevOps team responsible for delivering highly available, secure, and scalable cloud-native and on-premises infrastructure to support symplr’s enterprise platform.
- Partner with senior leadership to define and execute DevOps roadmaps, aligning team priorities with organizational goals and OKRs.
- Own the full lifecycle of infrastructure delivery, including design, implementation, deployment, and monitoring of systems across hybrid cloud environments (AWS, Azure).
- Manage CI/CD pipelines, ensuring seamless integration of code, automated testing, and reliable deployments across all product teams.
- Act as incident commander during production outages, coordinated root cause analysis, and drove timely resolution through well-documented ITSM processes.
- Introduce infrastructure as code (IaC) practices using tools such as Terraform and Ansible to standardize and automate environment provisioning.
- Deliver 24/7 support coverage by implementing equitable, rotating on-call schedules and enhancing operational incident response procedures.
- Mentor engineers across DevOps function, promoting a culture of accountability, learning, and technical excellence.
- Evaluate and adopt emerging DevOps tools and technologies, continuously enhancing system performance and deployment velocity.
- Collaborate with InfoSec teams to ensure full compliance with organizational cybersecurity standards and governance frameworks.
- Implement proactive monitoring and observability solutions (Datadog, SolarWinds) to improve platform stability and alerting.
- Assist in annual business planning and department budgeting, resource allocation, and performance tracking using KPIs and SLAs.
- Facilitate cross-departmental collaboration for application modernization, cloud migration, and automation initiatives.
- Play a key role in recruitment, onboarding, and performance development for engineering talent, contributing to department scalability.
Skills Required
- Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
- Management experience of an operations team with the ability to lead, coordinate, and participate in prioritization planning and delegation of tasks or assignments
- Strong competency working with Product Management, Engineering Management and Business-facing IT teams
- In depth understanding of an enterprise value stream or line of business
- Strong ability to influence and lead change directly related to the organizational goals of a business unit or portfolio of products
Qualifications:
- Have HEART. To work here, you must be:
- Humble – self-aware and respectful
- Effective – measurably move the needle & immeasurably add value
- Adaptable – innately curious and constantly changing
- Remarkable – stand out in some way
- Transparent – openly and honestly sharing knowledge
- 10+ years of relevant experience
- 5+ years of team leadership experience
- Positive team spirit
- Sharp analytical and problem-solving skills
- Servant leader
- Proven understanding of cloud operations of at least one major cloud-based platform (AWS, Azure, or Google Cloud Platform).
- Strong knowledge of enterprise computing software, including system management standards and solutions
- Passionate about technology and providing a technical roadmap that drives innovation
Options
About symplr:
As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.
We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.
Perks & Benefits:
- Sodexo Meal Coupon
- Internet Reimbursement
- Mobile Reimbursement
- Gym Reimbursement
- Health Insurance - Personal, Term Life Policy, Depends Cover, Dental Cover, OPD Cover & etc
- Transport Facility - Subsidized Rate
Working at symplr means working in the unlimited growth market of healthcare technology. Our multi-year contracts with clients bring recurring revenue that creates a stable financial situation. This enables us to provide employees a competitive salary, with additional benefits like insurance, lunch coupons, and reimbursement for mobile and broadband subscription and the gym.
symplr provides employees with opportunities to grow professionally through various activities including:
- Participation in new projects
- Internal weekly learning sessions with colleagues
- External learning opportunities
- Access to Udemy to grow your skillset
- Cross-departmental collaboration
- Activities with international colleagues
- Pursuit of OKRs specific to your role in the organization
- A buddy program for new employees
Your manager will be your coach, assisting you in maximizing your current skills and cultivating new ones as you grow on your career path at symplr. You’ll also have the opportunity to present your work achievements to the team and be awarded for milestone achievements.
You’ll have regular time for fun and educational events, both digital and in-person at our Bangalore office. For example, feel free to show your pool table skills with your teammates, or take some time to relax in a massage chair.
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