Regulatory Technical Writer
symplr
Regulatory Technical Writer
- ID
- 2025-2014
- # of Openings
- 1
- Category
- Product Management
Overview
The Regulatory Technical Writer is responsible for producing regulatory documentation and customer communications for our Midas product suite, with a focus on healthcare. This role requires exceptional attention to detail and proficiency in content tools to meet both internal quality standards and external regulatory requirements.
The Technical Writer also partners with teams across the organization on a mix of technical product documentation, product UI text, and in-app content that will enable our customers to maximize the value created by symplr solutions. The Technical Writer is an integral part of managing the product content lifecycle.
Duties & Responsibilities
Regulatory Documentation
- Take content from regulatory documents and combine it with symplr content in FrameMaker and Acrobat.
- Transcribe and incorporate regulatory content into standardized document formats.
Product Content & UI Text
- Craft new and improved product documentation to symplr standards.
- Use styles, variables, master pages, and page layouts to maintain documentation consistency.
- Collaborate with others on user interface text, such as field labels and error messages.
- Ensure clarity, conciseness, and consistency across product documentation and user interface content.
- Follow documentation plan for updating and creating content.
Publishing & Quality Assurance
- Test and publish deliverables on schedule.
- Publish customer communications.
Collaboration & Communication
- Participate in documentation reviews and contribute to continuous improvement of content quality and processes.
- Troubleshoot reported issues, and work with Engineering and Product as needed to rectify the issues.
- Provide project updates.
- Collaborate with Product, Engineering, and other Technical Writers.
Skills Required
- Bachelor’s degree and 2-5 years’ experience or equivalent experience.
- Exceptional attention to detail and ability to follow precise instructions.
- Excellent proficiency in English language (written and verbal).
- Experience working with globally distributed teams, preferably in a SaaS or healthcare technology environment.
- Collaborative approach to sharing and receiving feedback.
- Ability to use content authoring tools, techniques, and processes to produce, publish, and deploy various forms of documentation.
- Ability to synthesize, track, and manage ongoing feature development, release schedules, and documentation initiatives.
- Proficient in Adobe FrameMaker and MadCap Flare.
Options
About symplr:
As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.
We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.
Perks & Benefits:
- Sodexo Meal Coupon
- Internet Reimbursement
- Mobile Reimbursement
- Gym Reimbursement
- Health Insurance - Personal, Term Life Policy, Depends Cover, Dental Cover, OPD Cover & etc
- Transport Facility - Subsidized Rate
Working at symplr means working in the unlimited growth market of healthcare technology. Our multi-year contracts with clients bring recurring revenue that creates a stable financial situation. This enables us to provide employees a competitive salary, with additional benefits like insurance, lunch coupons, and reimbursement for mobile and broadband subscription and the gym.
symplr provides employees with opportunities to grow professionally through various activities including:
- Participation in new projects
- Internal weekly learning sessions with colleagues
- External learning opportunities
- Access to Udemy to grow your skillset
- Cross-departmental collaboration
- Activities with international colleagues
- Pursuit of OKRs specific to your role in the organization
- A buddy program for new employees
Your manager will be your coach, assisting you in maximizing your current skills and cultivating new ones as you grow on your career path at symplr. You’ll also have the opportunity to present your work achievements to the team and be awarded for milestone achievements.
You’ll have regular time for fun and educational events, both digital and in-person at our Bangalore office. For example, feel free to show your pool table skills with your teammates, or take some time to relax in a massage chair.
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