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Salesforce Administrator

ThriveDX

ThriveDX

Sales & Business Development
Columbia, MD, USA
Posted on May 8, 2025

The position of Salesforce Administrator is responsible for providing Salesforce-related support to the end users and salesforce management team.

About Us

With over 17+ years of experience, ThriveDX is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.

In 2018, ThriveDX entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, TDX Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.

With over 50,000 cybersecurity alumni worldwide, ThriveDX is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.

Responsibilities

  • Handle all basic administrative functions, including build flows, configurations, user account maintenance, reports, dashboards, and other routine tasks.
  • Coordinate the evaluation, scope, and completion of new implementation requests.
  • Work with and assist other teams and departments as necessary
  • Complete regular internal system audits and preparations for upgrades
  • Manage Salesforce data feeds, imports, and other integrations
  • Assist in training new users, and grow the Salesforce skill set across the organization
  • Effectively act as the liaison between our users, vendors, and the internal IT team
  • Work independently with members of the user community to define and document implementation requirements

Experience/ Skills Required

  • Minimum of four years of experience as a Salesforce Administrator, with at least two years in a senior role.
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
  • Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes
  • Expertise in CI/CD tools like Gearset.
  • Strong understanding of Salesforce best practices, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity

Values

Passion is our driver.

Excellence is how we deliver.

People are our focus - learners and employees.

Change creates opportunity - we embrace change.

Learning never stops and neither do we.

Our Offer

Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off, Lunch Catered for in-office work days.

Your Success is our Success

If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for someone who's passionate, high-performer and pushes boundaries in pursuit of something bigger.

You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit.

At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)