The Career Coach serves as the overall point person for all career services within the Learning Management Department (LMD). This role combines direct student engagement ensuring that students receive the support needed to achieve their career goals while maintaining alignment with departmental objectives. The Career Coach collaborates closely with Learner Success Specialists (LSS) to provide cross-training and integrated support across academic, re-engagement, and career readiness functions.

About Us

With over 17+ years of experience, ThriveDX is one of the leading global tech education, training, and service providers sending thousands of learners to new and exciting careers, serving and developing tech-related ecosystems.

In 2018, ThriveDX entered the US market via a university partnership model and have successfully partnered with colleges and universities to train the next generation of industry professionals. Unique to our program, TDX Arena is an AI-fueled powerhouse learning platform that helps learners apply concepts learned in class to real-world situations.

With over 50,000 cybersecurity alumni worldwide, ThriveDX is highly experienced at delivering the most effective accelerated cybersecurity training and educational programs.

Responsibilities

Student Journey Oversight

• Oversee the career readiness journey for assigned students from program entry to accepting a job, ensuring alignment with their career goals in cybersecurity and related fields.
• Collaborate with Learner Success Specialists to support students’ transitions through academic and career milestones.
• Ensure students receive comprehensive guidance on resume development, LinkedIn optimization, and interview preparation, tailored to the needs of cybersecurity professionals.

Career Readiness and Placement

• Conduct mock interviews and provide tailored feedback to refine students’ job-seeking skills, including scenario-based and behavioral questions common in cybersecurity hiring processes.
• Guide students in identifying career goals and creating actionable plans for achieving them, with special attention to cybersecurity career pathways.
• Support Employer Partnerships by connecting students with job opportunities at employer partnership companies.

Collaboration and Cross-Training

• Work with LSSs to develop cross-training programs that integrate career services with retention and re-engagement strategies.
• Facilitate knowledge-sharing sessions to align departmental goals and practices, including insights specific to the cybersecurity job market.
• Act as a resource for LSSs, providing career readiness insights and support for learner retention efforts.

Data Management and Reporting

• Maintain accurate and detailed records of student interactions, progress, and outcomes using CRM systems
• Analyze metrics to identify trends, improve workflows, and optimize career services, especially around cybersecurity job procurement outcomes.
• Report on individual achievements, highlighting successes and areas for improvement in supporting students pursuing cybersecurity careers.
  

Experience/ Skills Required

• Proven experience in career coaching or student advising, in cybersecurity or a related field.
• Excellent communication and interpersonal skills to engage effectively with students, staff, and employers.
• Proficiency in CRM systems, data analysis tools, and career readiness platforms (e.g., Big Interview).
• Demonstrated ability to develop cross-departmental collaborations and implement process improvements.
  
  

Competency

• A proactive and empathetic individual with a passion for career readiness.
• Comfortable managing multiple priorities while maintaining high attention to detail.
• Skilled in fostering connections between students, employers, and internal stakeholders.
• Adaptable to evolving needs and capable of contributing to a collaborative team environment.

Values

Passion is our driver.

Excellence is how we deliver.

People are our focus - learners and employees.

Change creates opportunity - we embrace change.

Learning never stops and neither do we.

Our Offer

• Competitive benefits package includes: Medical, Dental, Vision, 401k, Paid Time Off, Lunch Catered for in-office work days.

Your Success is our Success

If you're a driven, collaborative person who thrives on breaking new ground and inspiring others to do the same, you’ll feel right at home here. We’re looking for someone who's passionate, high-performer and pushes boundaries in pursuit of something bigger.

You’re a self-starter with a “ready to make an impact on day one” mindset—confident in your ability to add real value from the start and grow with us over the long term. If that sounds like you, we think you’ll be a perfect fit.

At our core, we're more than just a company—we're a close-knit team on a mission to change lives through the power of education. We work hard, we play hard, and we deeply value each person’s contributions toward our shared goals. We can’t wait to welcome the next game-changer to our team. (Yes, we mean you.)