TouchBistro is seeking an experienced Manager, Sales Development to join our Toronto team! This individual will help us build and scale a team of high performing Sales Development Representatives, who are tasked with growing our North American footprint within the restaurant and hospitality segment.

You will lead a highly visible and motivated team, responsible for inbound leads, who achieve individual, team and organizational quotas. You'll have the opportunity to build and create, and become a valuable contributor to the overall sales strategy to successfully align sales development objectives with corporate objectives in a key market.

Your Day-to-Day

• Recruit, train, and optimize a team of SDRs responsible for inbound leads
• Develop highly scalable yet personal call cadences
• Manage the inbound lead flow and track efficiency of sales and marketing programs and campaigns
• Utilize quantitative methods to measure, report, manage, and optimize efforts related to sales activity, call metrics and forecast to Senior Sales Management
• Identify and make recommendations for improvement in areas of process, efficiency, and productivity
• Motivate individuals and team to exceed objectives through coaching, regular broadcast of results, and creative incentives
• Build a winning culture by coaching and mentoring team members
• Develop representatives into sales-ready candidates to ensure professional development and growth

All About You

• You have previous experience managing a team of high performing reps
• You are highly metrics driven, you understand the impact inputs have on sales development
• You are a self-starter with proven success as a leader; in a SaaS or technology environment is a plus!
• You have the ability to motivate and inspire teams towards hitting their quotas
• You are highly organized and able to prioritize tasks for the team
• You have excellent presentation and listening skills
• You have working knowledge/experience of the Restaurant/POS space (this is a plus!)