TouchBistro is looking for a Sales Development Representative to join our Sales team in Toronto! Reporting to the Manager, Sales Development, you will promote TouchBistro and generate relationships with restaurant owners and operators through prospecting and qualifying leads through warm outreach via phone, email and text.

Joining TouchBistro as a Sales Development Representative we are committed to providing you with a concrete foundation to develop your sales skills starting from day 1, kicking it all off with our Sales Bootcamp! You will have continuous learning opportunities through weekly 1:1 and coaching sessions with leadership to help you excel. We value hard work; consistent top performers will have opportunities to pursue growth within the Sales organization.

Your Day-to-Day

• Prospect and qualify warm leads from customer inquiries and demand generation marketing sources
• Conduct high volume prospecting through phone, text, and email
• Prioritize and organize lead pipeline for maximum efficiency on a daily basis
• Ensure all sales activities are accurately recorded and tracked in Salesforce
• Understand and leverage product features, our Partners, Marketing, and others to ensure targets are met on a monthly basis
• Work as a team to deliver the best customer experience at all times

All About You

Must Haves:

• You have 1+ year(s) of experience in a customer service role
• You have a track record of self-improvement, upward growth, and top performance with KPIs or quotas
• You are passionate about sales, the restaurant industry, SaaS and technology
• You are comfortable working in a hybrid work environment (2x a week in our Toronto office)

Nice To Haves:

• You have a University or College degree
• You have Salesforce and/or Point of Sale experience