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Site Reliability Engineer (SRE)

TS Imagine

TS Imagine

Software Engineering
Hong Kong
Posted on Tuesday, September 12, 2023

About the job

The Site Reliability Engineer is a member of the global team operating TS Imagine’s 24/7 high availability mission critical trading and risk management SaaS platform, used by some of the largest and most known financial institutions in the world. The primary focus of the Full-time role is to provide 2nd / 3rd line technical support for the platform and to develop new and improved services for our customers.

Who will love this job

  • An engineer – with a passion for service reliability, system performance, high quality code, and with an owner mentality
  • A problem solver – who is enthusiastic about tackling new challenges, carrying a broad spectrum of responsibility and produces high-quality results
  • A learner and innovator – who is self-motivated, curious and eager to learn, who is always looking for improvements and is not afraid to experiment
  • An excellent teammate – who has a combination of technical and personal qualities to thrive in a cutting edge and fast paced production environment

What you’ll do

  • Monitor and troubleshoot large suite of automated processing
  • Second-level production client support
  • Work closely with development teams to support new features, services, releases and become an expert in our services
  • Design, build and extend tools for service level monitoring and performance measurement
  • Design and develop tools to support other internal teams and improve their productivity, build automation, continuous improvement of all operations functions
  • Work with development teams, DBA, and system administrators where applicable to improve quality, performance, and reliability of platform services
  • Collaborate with all teams to deliver exceptional customer experience

You should have

  • Strong experiences with Linux environment, scripting and RDMS/NOSQL are critical
  • Good understanding of Linux and networking fundamentals
  • Excellent troubleshooting and problem-solving skills, organized and detail-oriented
  • Passion for delivering exceptional service and building robust, scalable systems
  • Ability to work under pressure and multi-task while maintaining exceptional quality
  • At least 3 years’ experience working with mission-critical production software systems
  • Experience with cloud platforms, container technology, SDLC, and financial industry are all pluses
  • Degree in Computer Science, Finance or a quantitative field preferred
  • Strong written and verbal communication and outstanding interpersonal skills
  • Hong Kong : a local resident

Why TS Imagine/ Benefits

  • Vacation and Personal days
  • Annual bonus and salary review
  • Training budget $1,500
  • Health Insurance (Inpatient/Outpatient, Wellness, Optical, Maternity, and Dental)
  • Life assurance
  • Mandatory Provident Fund coverage

About TS Imagine

Created out of the combination of two best-in-class SaaS platforms, TradingScreen and Imagine Software, TS Imagine delivers integrated trading, portfolio and real-time risk solutions for capital markets. The platform is uniquely positioned to streamline complex and time-consuming workflows across front, middle, and back office functions. TS Imagine has close to 400 employees in 10 offices worldwide, serving approximately 500 global buy-side and sell-side institutions across North and South America, EMEA, and Asia Pacific including hedge funds, traditional asset managers, pension funds, mutual funds, and financial institutions.

We challenge our employees every day to think creatively and innovate across silos and across platforms.

Join us!