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Manager, Application Engineering



Louisville, KY, USA
Posted on Friday, September 1, 2023


The Manager, Application Engineering is responsible for managing a team of brilliant Application Engineers and QA resources to build the award-winning products we offer to our clients. Our Managers are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical.


  • Manages all day-to-day activities of the team

  • Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, etc.

  • Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects

  • Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities

  • Coaches team members, helping them develop into more senior/experienced resources

  • Works with the Business Product Owners to identify priorities for Application Development and enhancements; acquires resources for projects to fit the current and future needs of the Business

  • Works closely and cohesively with other Managers within Technology, as well as with key stakeholders in related departments

  • Helps other Technology Managers set and implement policies and procedures related to application quality, standards, and testing

  • Technical capabilities are on par with the Lead Application Engineer

  • Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole

  • Establishes training offerings, suited for individuals’ needs, for them to progress

  • Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members

  • Additional duties as assigned


  • 7+ years of .NET and SQL Server experience

  • 3+ years’ experience as a Technical Lead/Lead Engineer

  • Unit Testing experience

  • Excellent written and verbal communication skills

  • Ability to work in a very fast-paced environment & welcome change

  • Highly self-motivated

  • Ability to work both in team and solo environments

  • Experience building highly scalable software solutions

  • Subject Matter Expertise in at least one technical track

  • Ability to run a team of 3+ team members

  • Able to plan and initiate multi-quarter projects with a full project team

  • Bachelor’s degree in related field or equivalent work experience

Preferred Skills:

  • N-Tier and SaaS development experience is preferred

  • Prior experience as a people leader


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.