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Enrollment Support Coordinator



Customer Service
Multiple locations
Posted on Friday, October 27, 2023


The Enrollment Support Coordinator is responsible for supporting our clients with the end to end process of completing enrollments in order to submit and receive electronic EDI transactions.


  • Acquire in-depth knowledge and understanding of the entire enrollment process

  • Facilitate enrollments for new and existing clients

  • Track and follow-up with clients, payers and intermediaries to ensure timely completion of all EDI enrollments

  • Prioritize multiple tasks under aggressive time constraints

  • Perform other duties and /or projects as assigned by management within the area of responsibility and control


  • Ability to demonstrate professionalism in communicating with clients and payers both written and verbally

  • Must be self-motivated

  • Have the ability to work independently

  • Resourceful working under pressure in a fast-paced team environment

  • Consistently reliable and accountable for their actions

  • Experience in provider/payer EDI enrollment (preferred)


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.