Explore careers with our portfolio companies

Director, Product Management



Multiple locations
Posted on Friday, January 19, 2024


The Director of Product Management is responsible for building great products and for making decisions that lead to highly valuable and viable solutions. This role will report directly to our Vice President of Product Management.


  • Aligning product roadmap with business goals - ensure that the product goals align with the overall business goals and company strategy.

  • Responsible for managing a team of individual contributor product managers including staffing and coaching strong product managers.

  • Responsible for assisting with quarterly planning and assigning objectives (problems to solve) to product teams.

  • Assisting Leadership Team in coordinating with operations, product, and technology to bring together divergent ideas and convince various stakeholders to rally behind a single product vision.

  • Working closely with internal and external resources to define opportunities/solution requirements that meet changing market needs and ensure customer satisfaction and product quality.

  • Demonstrate servant-based leadership and knowledge of leading by context rather than control.

  • Proven track record over multiple years as an individual contributor product manager responsible for value and viability of solutions.

  • Proven track record of coaching and developing other people.

  • Demonstrate a clear understanding of your role as the primary coach of your product managers, and how that differs from managing products directly.


  • You know how to execute and like to roll up your sleeves to get things done

  • You are comfortable in front of a whiteboard and can describe complex information in a concise but thorough fashion

  • Problem solving skills; able to analyze a problem and design creative solutions

  • Attention to detail; extraordinary eye for usability and the customer experience

  • Excellent written communication skills; able to succinctly convey complex ideas through the written word

  • Great people skills; able to facilitate, negotiate and persuade stakeholders

  • Flexible and agile; able to rapidly adapt to changing situations and inputs

  • Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.

  • Proven ability to go deep and quickly learn new domains, as well as solid understanding of all major parts of the business.


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.