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Solution Strategist



Multiple locations
Posted on Tuesday, January 23, 2024


Waystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic, and fun.

What is the purpose of this position?

The perfect candidate for this role will have extensive healthcare revenue cycle experience. They should demonstrate a deep comprehension of commercial sales processes and a proven record of accomplishment of effectively collaborating with diverse internal stakeholders, including executive leadership, product teams, and marketing professionals.

Essential for this role are robust communication and presentation skills, paired with the ability to demonstrate software capabilities to potential clients convincingly.

Our ideal Solution Strategist should be an effective communicator, a skilled presenter, a persuasive software demonstrator, and a strategic thinker. This combination of skills and the ability to forge meaningful relationships will be crucial in fulfilling this role's responsibilities.


Looking for some details?

  • Drive the identification of prospective client’s pain points and business challenges to creating a compelling value proposition.

  • Develop compelling go-to-market presentations that effectively communicate the targeted message to drive the engagement to the next step.

  • Craft and deliver tailored software demonstrations for audiences in the ambulatory market, from technical teams to C-suite executives, to ensure the value proposition, functionality and potential return on investment is understood.

  • Deliver engaging thought leadership presentations at industry conferences, webinars, and internal company events, focusing on key industry trends, challenges, and potential solutions.

  • Leverage subject matter expertise in the healthcare revenue cycle industry to inform and influence discussions at roundtables, panel discussions, and interviews.

  • Provide support in crafting compelling responses to Request for Proposals (RFPs), leveraging subject matter expertise to differentiate Waystar solutions in competitive bidding situations.

  • Collaborate with the marketing and product teams to create insightful and engaging content such as whitepapers, case studies, and blog posts, further demonstrating Waystar's thought leadership and industry expertise.


Do you fit our team?

  • Bachelor’s degree in business, Healthcare Administration, or a related field.

  • Extensive experience in the healthcare revenue cycle industry.

  • Proven record of accomplishment in a similar role, demonstrating expertise in solution strategy and commercial processes.

  • Strong understanding of sales processes, with a history of effectively collaborating with various internal stakeholders.

  • Excellent communication and presentation skills, with experience in C-suite level interactions.

  • Proven ability to deliver persuasive software demonstrations and articulate the value of complex solutions.

  • Demonstrated ability to respond effectively to RFPs and support content creation.

  • Willingness and ability to participate in thought leadership speaking engagements and industry events.

  • Ability to travel as necessary to meet with clients, prospects and attend industry events, up to 70%.

Preferred Skills:

  • 10 years in healthcare revenue cycle

  • Strategic Thinker

  • Strong presentation skills

  • Relationship Builder

  • Public Speaking

  • Demonstration and storyteller of software


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.