Launch Manager
Waystar
This job is no longer accepting applications
See open jobs at Waystar.See open jobs similar to "Launch Manager" Francisco Partners.ABOUT THIS POSITION
The Commercialization Launch Manager will be responsible for driving Waystar's product readiness through project management, cross-functional collaboration, team communication, and support. This role will drive readiness programs across Waystar through employee learning events and engagements that provide the right knowledge, tools and understanding to help drive new products to success.WHAT YOU'LL DO
Project Planning and Management:
Review proposed product changes to assess the ability to implement and support these changes
Develop project and roll-out plan with input from Product Manager and Process Team
Develop business Critical To Quality (CTQ) requirements that incorporate relevant departments
Coordinate/develop consistent product and training messages across all departments
Perform Operations risk assessment, mitigation, management & monitoring processes
Business Acumen:
Drive successful operationalization of product releases and updates
Coordinate organizational planning and execution for new products, releases, and major initiatives
Ensure the proper use of cross-functional organizational readiness project plans
Present materials, your department, and yourself with the utmost professionalism
Communications Skills:
Pilot training with selected Waystar employees and clients to ensure accuracy of content, retention of training and projected delivery time frames
Facilitate team meetings and interactions to ensure the readiness of new products
Identify training and documentation needs for all Waystar product releases and updates
Responsible for specific Waystar product solutions from an organizational perspective
Ensure training materials are available and accessible
Work with trainers to produce videos, when applicable
Organization Skills:
Track training delivery and develop effectiveness measures
Extremely detailed on all communications to make sure information is received and clearly understood
Ensure training materials are up to date, available and track usage
Work closely with Product Managers and Engineering Delivery Managers to ensure the organizational needs and client needs are met
Identify training and documentation needs for all Waystar product releases and updates
Responsible for specific Waystar product solutions from an organizational perspective
*\Ensure training materials are available and accessible
* Work with trainers to produce videos, when applicable
Organization Skills:
* Track training delivery and develop effectiveness measures
* Extremely detailed on all communications to make sure information is received and clearly understood
* Ensure training materials are up to date, available and track usage
* Work closely with Product Managers and Engineering Delivery Managers to ensure the organizational needs and client needs are met
WHAT YOU'LL NEED
Bachelor Degree required
Experience with healthcare revenue cycle is required, either through work at a clinical practice or revenue cycle vendor
Documented ability to lead and manage project teams
Must have at least 4 years of project management experience
Must be willing to travel 10%
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This job is no longer accepting applications
See open jobs at Waystar.See open jobs similar to "Launch Manager" Francisco Partners.