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EDI Operations Analyst



IT, Operations
Multiple locations
Posted on Thursday, June 13, 2024


The role of the EDI Analyst is to work with trading partners to ensure timely and accurate posting of all real-timely
responses to eligiblity, claim status, and prior authorization requests. They are also expected to work towards continuously
improving the department processes and procedures to ensure the highest value possible for our customers.


  • Research and address real-time data discrepancy or connectivity issues with our trading partners.

  • Take ownership of transmission and research issues.

    Maintain a full understanding of the products assigned.

  • Pursue better connectivity options for automation, security, and performance.

  • Monitor real-time traffic for potential connectivity and communication issues.

  • Maintain client facing alerts to notify them of real-time outages.

  • Implementation of new direct connections and industry mandates.

  • Assist team members, as well as other teams, with production issues.

  • Assist with training new employees.

  • Research and address internal requests for assistance recieved in the EDI Real-Time Queue.

  • Other duties as assigned.


  • Excellent written and verbal communications skills

  • Excellent analytic and problem solving skills

  • Knowledge of Windows-based computer environment, including MS Office and related programs

  • Active ownership and responsibility regarding duties and task (sense of urgency)

  • Ability to work unsupervised in a corporate environment

  • Experience with healthcare claims transactions

  • Technical support experience

  • EDI X12 healthcare transactions experience

  • Excel


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.