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Systems Engineer



Software Engineering
Louisville, KY, USA
Posted on Monday, June 17, 2024


As a System Engineer on our DevOps team you will be working with new and emerging technologies to help implement, manage and maintain our platform infrastructure at Waystar.

This role will work with operating systems, infrastructure as code tools, operating systems and cloud native technologies such as containers and Kubernetes.

Your experience should include developing, configuring and documenting existing technology as well as being comfortable working in multiple technology stacks and systems.


  • Works in datacenter environment as well as Cloud platforms (AWS / Azure / GCP)
  • Builds and supports cloud native technology stacks including container-based development and Kubernetes clusters
  • Coordinates with Waystar technology team members to develop secure and highly available platforms
  • Responsible for developing and augmenting applications based on the functional and technical specifications
  • Adheres to Waystar coding standards and the approved technologies, proposing amendments to either when necessary
  • Attends to any work items assigned through the internal case system in a timely fashion
  • Takes ownership of work items assigned, communicates estimates and daily progress as part of the SDLC process, and actively works to resolve issues blocking progress
  • Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease
  • Solves complex technical problems with little oversight


  • 3+ years of experience analyzing and troubleshooting large-scale distributed systems
  • Proficient in one or more scripting language: PowerShell, Bash, Python, Go, or equivalent.
  • Experience with Infrastructure as Code tools like Terraform and Ansible
  • Solid understanding of container and orchestration systems including Docker/OCI runtimes, Kubernetes and Helm.
  • General understanding of GitOps and other DevOps methodologies
  • Excellent written and verbal communication skills
  • Ability to work in a very fast-paced environment & welcome change
  • Highly self-motivated
  • Ability to work both in team and solo environments
  • Experience building highly scalable software solutions

Preferred Skills:

  • N-Tier and SaaS development experience is preferred
  • Experience with .NET Core, Java and PHP
  • Experience with AWS, Azure and Google Cloud

Monitoring and APM tooling experience (Splunk, New Relic, DataDog, Grafana)


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.