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Specialist Application Engineer



Other Engineering
Louisville, KY, USA
Posted on Tuesday, June 18, 2024


While our DevOps engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology teams to design, build, and implement amazing environmental automation. Love thinking about infrastructure as code? Get jazzed about automation? Want to get deep in the weeds with the latest mix of on-premise and cloud automation technologies such as Kubernetes, Rancher, Looker, load balancers, and firewalls? Want to help us as we move Waystar toward containerized deployments? Come join our DevOps team, where you will help in these areas, while troubleshooting and resolving technical issues on tools that help your fellow Engineers be more efficient.


  • Participation in systems design and architecture for our internal automation platform

  • Performance analysis and tuning, specifically in a .NET/MS SQL environment

  • Development and support of tools and APIs that enable automated deployments, load balancer configuration, and containerization

  • Automation of systems management tasks

  • Automation of system and application monitoring and alerting

  • Operationalization of new technologies introduced into the environment

  • Develops and maintains open and fluid communication with Management

  • Develops and maintains a positive relationship with other team members

  • Assists in the creation and/or approving of technical specifications

  • Assists in identifying areas in the application that need to be refactored

  • Works with the various departments and team members to design and/or implement various new enhancements to the existing applications. This includes, but is not limited to, SQL table design, SQL stored procedure design, and process design in the designated programming language

  • Tracks any changes required by such development using internal tools, and communicates to the QA Team any abnormalities required to push the changes from development through the various stages to production

  • Identifies and informs the Manager, Application Engineering of areas of the application that can be improved by refactoring, optimization, or other improved technology solutions

  • Notifies the Manager, Application Engineering of any problems that negatively impact applications, and works to implement a solution

  • Communicates and works with the Manager, Application Engineering to reassign any items that cannot be addressed in a timely fashion

  • Provides estimates for project tasks using an internal project tool, and updates the estimates if they increase or decrease

  • Provides support to Waystar engineers and product releases

  • Additional duties as assigned


  • Excellent written and verbal communication skills

  • Ability to work in a very fast-paced environment & welcome change

  • Highly self-motivated team player

  • Ability to work both in team and solo environments

  • Willing to share knowledge with others while being humble enough to admit what you don’t know

  • Experience building highly-scalable software solutions using C# / .Net and MS SQL

  • Bachelors degree in related field or equivalent work experience

  • Ability to demonstrate creative thinking, advanced problem-solving, and troubleshooting skills

  • Eager to learn new technologies and to take personal responsibility & ownership for technical projects

  • N-Tier and SaaS development experience is a plus

  • Understanding of TCP/IP networking and Internet protocols is a plus

  • Experience with containerization (Kubernetes/Docker/Rancher) is a plus

  • Familiarity with load balancers, firewalls, Windows and Linux servers, and/or SAN storage is a plus

  • Experience with Azure DevOps is a plus


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.