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Specialist Systems Engineer



Software Engineering
Louisville, KY, USA
Posted on Saturday, June 22, 2024


Right now, we are looking for an outstanding, brilliant, and driven Specialist Systems Engineer to join our team immediately. This position will work with new and emerging technologies encompassing hardware and software. The selected candidate will be responsible for working with the Infrastructure Systems Operations Manager to design, develop, configure, and document existing, as well as new, technologies and environments to be utilized throughout the Systems Engineering environments. This will include hardware, server operating systems, network & network switches, security, server platforms, & emerging technologies, etc.


• Works in a cutting edge and continually changing SaaS datacenter environment

• Works with Infrastructure Systems Operations Manager on new projects that arise from business needs

• Creates documentation that will be utilized in the deployment and maintenance of new technologies and systems throughout the company’s infrastructure

• Analyzes systems requirements and ensures that the systems will offer security, and will be effectively integrated with the current applications

• Manages lifecycle of all public and internal SSL ensuring zero downtime for our infrastructure.

• Develops and maintains an open and fluid communication relationship with the Infrastructure Systems Operations Manager

• Works with Infrastructure Systems Operations Manager to determine the production environment requirements and needs, with acceptable deployment timelines and roadmaps

• Will work as part of a team to support our security and firmware patching deliverables efforts to ensure timelines are consistently achieved.

• Works with other teams to ensure successful transitions and the knowledge transfer of new technologies

• Evaluates and communicates to the Infrastructure Systems Operations Manager, areas that require new or improved technology solutions

• Brings to the attention of the respective parties, any problems that negatively impact the company’s infrastructure

• Develops and maintains a positive relationship with other direct team members and the team members of other departments

• Performs other duties and projects as assigned by Management, within the area of responsibility for this position

• Performs Technical Lead responsibilities

• 6+ years’ experience supporting networks and servers in a datacenter environment

• Experience with Windows Server administration and support

• Demonstrated ability to troubleshoot technical problems with little oversight

• Understands the concepts around virtual and physical server environments

• Can work independently on projects


Ownership of individual project priorities, deadlines, and deliverables

• Ability to support a VMware vSphere environment

• Good understanding of Windows and Linux server concepts, and thorough understanding of their implementation

• Network monitoring experience, using PRTG or similar tools

• Basic knowledge of SAN and fiber channel fabric

• Can design solutions with the overall product direction in mind

• Able to plan and initiate a multi-sprint project

• Clear communicator across departments

• Demonstrated skills in working tactfully with people to resolve technical problems

• Basic knowledge of TCP/IP networking

• Bachelor’s degree in related field or equivalent work experience

Preferred Skills:

• 4+ years’ experience

• Scripting and automation experience

• Windows and Linux server administration experience

• Extensive experience with Certificate Management, Patch Management, BCDR, and ITAM

• Strong knowledge of backup strategy and methodology


Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.


  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.