ABOUT THIS POSITION

The Manager, Benefits will be accountable for the design and administration of Waystar’s benefits programs. An integral position within the People Team, the role keeps current with trends in order to design and implement benefits programs that align with industry best practices and Waystar’s business objectives. These benefits programs include health insurance, retirement plans, leave policies, wellness programs, and other offerings that support team members’ well-being and attract and retain top diverse talent. The role ensures compliance with federal, state, and local regulations while optimizing the cost-effectiveness of benefit programs.

WHAT YOU'LL DO

Program Design and Administration:

• Develop, implement, and manage team members’ benefits programs, including health, dental, vision, life insurance, retirement plans, and wellness initiatives.
• Review and analyze existing benefit plans to ensure competitiveness and alignment with organizational goals.
• Collaborate with internal teams such as legal, finance and total rewards team and external resources such as our benefit broker, vendors, and consultants to evaluate and select benefits offerings.

Compliance and Reporting:

• Ensure compliance with all applicable federal, state, and local laws, including ERISA, ACA, COBRA, HIPAA, and FMLA.
• Prepare and file required documentation and reports, such as 5500 filings, nondiscrimination testing, and audits.
• Monitor legislative updates and trends to adjust programs as needed.

Team members Communication and Support:

• Develop and deliver team member education programs regarding benefits options and enrollment processes.
• Act as a liaison between team members and benefit providers to address questions, resolve issues, and facilitate claims processing.
• Oversee open enrollment processes and ensure seamless communication and execution.

Vendor and Budget Management:

• Negotiate contracts and manage relationships with benefits providers and third-party administrators.
• Monitor and manage benefits-related budgets and expenditures, ensuring cost-effectiveness.
• Evaluate vendor performance and recommend changes as necessary.

Data Management and Analysis:

• Utilize HRIS systems to track, manage, and report benefits-related data.
• Analyze benefits usage and team member feedback to recommend program improvements.

WHAT YOU'LL NEED

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Certification in benefits management (e.g., CEBS, PHR, SPHR) preferred.

Experience:

• 5+ years of experience in benefits administration or a related HR role.
• Proven experience in managing large-scale benefits programs and vendor negotiations.

Skills:

• Strong knowledge of team member benefits regulations and compliance
• Proficiency in HRIS and benefits administration systems
• Excellent analytical, problem-solving, and organizational skills
• Strong communication and interpersonal skills to interact with team members at all levels
• Maintains high ethical standards and maintain upmost confidentiality in organizational matters
• Detail-oriented with the ability to manage multiple programs simultaneously
• Strategic mindset with a focus on optimizing benefits offerings to support organizational goals
• Collaborative approach to working with cross-functional teams and external vendors

Bonus:

• Experience with Workday

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.