ABOUT THIS POSITION

Waystar, the leading Healthcare Revenue Cycle Management (RCM) technology company and is seeking a newly created role of Vice President, Head of Government Affairs. The role is responsible for leading Waystar’s strategy for legislative and regulatory engagement at the state and federal levels. This VP-level role will proactively monitor and influence policies impacting our business, particularly in the evolving areas of healthcare, AI, compliance, and digital innovation. In addition, this role will act as a strategic connector between legislative developments and product and technology teams—ensuring our solutions are both compliant and positioned to meet future regulatory needs. This role will report directly to the Chief Legal Officer.

WHAT YOU'LL DO

Policy Advocacy & Government Engagement

• Collaborate with the company's Chief Executive Officer, Chief Legal Officer, and various other company executives to develop and lead Waystar’s government affairs strategy, with a focus on federal, state and local engagement, public policy, and civic partnerships.
• Act as the company’s primary representative to public officials, regulatory bodies, and community stakeholders.
• Build and maintain influential relationships with elected leaders, government agencies, and key public-sector partners.
• Monitor legislation and regulatory activity; provide strategic insights to senior leadership on emerging risks and opportunities
• Represent Waystar at legislative hearings, policy briefings, and community events to advance our mission and strengthen our public-sector presence. Proactively Influence Legislation
• Lead or participate in lobbying efforts through trade associations and coalitions, including forming new coalitions as needed.

Monitor Legislation at All Levels of Government

• Develop and lead a comprehensive framework for tracking state and federal legislative and regulatory activity.
• Build and maintain external relationships with industry associations and other strategic partners.
• Manage relationships with external lobbyists, consultants, and policy advisors to drive coordinated advocacy efforts
• Work closely with Legal, Operations, Marketing, Communications, and Business Development teams to align key policy goals and messaging
• Prepare and deliver timely, actionable updates, policy briefs, and strategic recommendations to senior leadership

Connect Legislation to Product and Compliance Strategy

• Work closely with Product and Technology teams to ensure early awareness of upcoming legislative changes and their potential impacts.
• Partner with Compliance to ensure our offerings remain fully aligned with state-specific and federal regulations, particularly regarding billing disclosures, consumer protection, and data privacy.
• Identify opportunities for innovation and differentiation based on legislative trends.

WHAT YOU'LL NEED

• Bachelor’s degree required; advanced degree in Public Policy, Law, Political Science, or a related field preferred.
• 15+ years of progressive experience in government affairs, public policy, or healthcare regulatory strategy.
• Proven experience navigating both state and federal legislative processes.
• Prior exposure to healthcare and technology sectors, with an understanding of healthcare payments and regulatory drivers.
• Deep knowledge of healthcare and technology policy landscape.
• Demonstrated ability to influence policy outcomes through direct engagement and coalition-building.
• Experience working with AI-related healthcare policy or legislation.
• Exceptional communication skills, including experience briefing executives and working with external stakeholders.
• Expertise in state-level compliance topics such as data privacy, consumer protections, and billing transparency.
• Track record of leading policy coalitions or cross-sector initiatives.
• Existing relationships with key federal agencies (e.g., FTC, CMS).
• Strong analytical skills with the ability to assess legislative impact and develop strategic recommendations.
• Experience managing external advocacy or lobbying firms and aligning efforts across internal teams.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.